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Elsie Martinez
Refer Me
Elsie Martinez | Page 2
Service Advisor
Tropical Ford
9900 South Orange Blossom Trail
Orlando, FL 32837
167 Reviews
I have been with the company for almost 11 years. I truly enjoy working with the company, I consider it as my second home. I consider myself an honest, kind, hard working, down to earth person. When receiving a survey or a review I take them to heart because it is very important to me to try to assist all my clients fairly and truthfully. I always try to keep a positive attitude & smile and, hopefully, try not to get discouraged with negative feedback. I try my very BEST at everything BUT just keep in mind that some things are out of my control.
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
22 yrs, 3 mos
Languages Spoken
Spanish
167 Reviews of Elsie Martinez
February 07, 2021
Elsie does a great job. She obtained the necessary parts for my recall and promptly handled getting my service done as well. Very reliable and trustworthy. for my recall and promptly handled getting my service done as well. Very reliable and trustworthy. More
by DAVID.MOTOLA
Verified Customer
Helpful 
January 31, 2021
Vitali Munteanu is probably the best sales person we have ever worked with. Caring, professional and knowledgeable. Jack Grace, the General Sales Manager is outstanding. Persistent in finding us our car and ever worked with. Caring, professional and knowledgeable. Jack Grace, the General Sales Manager is outstanding. Persistent in finding us our car and negotiating with he other dealer for the trade between dealers. Bryan Langenderfer, Service/Facility Director is a thoughtful customer advocate and insures customer satisfaction. Elsie Martinez, our service adviser is thorough, caring and dedicated. Carlos Sheppard is our go to gut in quick lane, making things right! More
by dilarb
Other Employees Tagged: Jack Grace, Jose Gutierrez, Vitalie Munteanu, Hector Mendez, Bryan Langenderfer , Carlos Sheppard
January 19, 2021
Good service and nice people. They always are ready to help you and they do the work very fast. I have been doing my car maintenance with them for almost 9 years. help you and they do the work very fast. I have been doing my car maintenance with them for almost 9 years. More
by Balducci
Other Employees Tagged: Gerson Bueno
January 06, 2021
An amazing place to get all your car needs,from service,sales,body shop. Very good experience with them !! Would recommended them to anyone. M service,sales,body shop. Very good experience with them !! Would recommended them to anyone. M More
by BIERD0324
Other Employees Tagged: Vitalie Munteanu, Hector Mendez, Bryan Langenderfer , Anthony Ferrrando, Hernan Fontana, Jose Galvan, Santiago Hernandez, Donny Larson, Carlos Sheppard
December 28, 2020
I have been bringing my Ford vehicles here for service for years now. I also have extended warranties that service consistently handles without question (not easy for them to deal with sometimes) the serv for years now. I also have extended warranties that service consistently handles without question (not easy for them to deal with sometimes) the service department always gets the repairs done in a timely matter with excellent communication. I will continue to use this service department for as long as it’s open. Great service and friendly staff. 5 stars all the way and that’s coming from a 5 star company since 2006. Thank you tropical Ford south orlando. Elijah Www.Abrilliantfinish.Com More
by ELIDRUMS
December 15, 2020
Always incredible service and service with a smile. Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all More
by JCGBOLA3
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard
December 09, 2020
The service was pretty fast and good. In checking the air pressure of the tires , they did not put back the aluminum caps that it had. The rest was ok, thanks!!! pressure of the tires , they did not put back the aluminum caps that it had. The rest was ok, thanks!!! More
by SUPERRAFY5
Other Employees Tagged: Jose Gutierrez, Vitalie Munteanu , Gerson Bueno, Anthony Ferrrando, Santiago Hernandez
November 21, 2020
I brought my car here since my friends and family have always recommended this dealership. Thank you for a great experience and a great customer experience, thank you. always recommended this dealership. Thank you for a great experience and a great customer experience, thank you. More
by GMAN8034
Other Employees Tagged: Hector Mendez
November 14, 2020
great service department I've been using them since I bought my car in 2016. I recommend this location to all y friends, now I'm taking my wife's new Ford Edge there as well Jon. bought my car in 2016. I recommend this location to all y friends, now I'm taking my wife's new Ford Edge there as well Jon. More
by Jon42852
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard
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