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Elsie Martinez
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Elsie Martinez | Page 3
Service Advisor
Tropical Ford
9900 South Orange Blossom Trail
Orlando, FL 32837
167 Reviews
I have been with the company for almost 11 years. I truly enjoy working with the company, I consider it as my second home. I consider myself an honest, kind, hard working, down to earth person. When receiving a survey or a review I take them to heart because it is very important to me to try to assist all my clients fairly and truthfully. I always try to keep a positive attitude & smile and, hopefully, try not to get discouraged with negative feedback. I try my very BEST at everything BUT just keep in mind that some things are out of my control.
Read moreDealership Experience
17 yrs
Industry Experience
22 yrs, 4 mos
Languages Spoken
Spanish
167 Reviews of Elsie Martinez
Verified Customer
Helpful 
October 21, 2020
excellent service see Ron Simone very knowledged with Fords and a honest. Which now a days it is very hard to trust anyone. See Ron he will take great care of you. Fords and a honest. Which now a days it is very hard to trust anyone. See Ron he will take great care of you. More
by R.SIMONE20
Other Employees Tagged: Bryan Langenderfer , Ron Bryner, Anthony Ferrrando, Jose Galvan, Santiago Hernandez, Donny Larson
October 18, 2020
THANK YOU FOR SERVICE MY VEHICLE AND ALL EMPLOYEE WEAR PROTECTION TO VEHICLE AND DISTANCE SAFE PLACE AREA AND VEHICLE WAS RETURN CLEAN AND MY SERVICE DRIVE MANAGER IS AWESOMEEEEEEEE PROTECTION TO VEHICLE AND DISTANCE SAFE PLACE AREA AND VEHICLE WAS RETURN CLEAN AND MY SERVICE DRIVE MANAGER IS AWESOMEEEEEEEE More
by captain45
Other Employees Tagged: Bryan Langenderfer , CAPTAIN OF SEA RAY 5.0
October 03, 2020
This was my second truck purchase at this dealership and it was just as pleasant of an experience as my first one and I will continue to come here and recommend my friends and family as well it was just as pleasant of an experience as my first one and I will continue to come here and recommend my friends and family as well More
by JTWALLACE84
Other Employees Tagged: Jack Grace, Jose Gutierrez, Vitalie Munteanu, Bryan Langenderfer, Steve Smith , Angie ., Jonathan Mella, Carlos Sheppard
September 18, 2020
Everything was performed in a timely manner bathroom was clean everyone was courteous very good service i like what I saw was professional and that's all clean everyone was courteous very good service i like what I saw was professional and that's all More
by edyson14
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard
September 15, 2020
great service but they couldn't help me with a rear-view camera setup for my ford flex. They informed that it is not equipped and to try a specialized store . camera setup for my ford flex. They informed that it is not equipped and to try a specialized store . More
by CATBENDER
Other Employees Tagged: Santiago Hernandez
September 03, 2020
Elsie is always helpful. A pleasure to do business with. She was out when I got there but had another service advisor help me. He installed the part within a couple of minutes. I’m sorry to say I didn’t She was out when I got there but had another service advisor help me. He installed the part within a couple of minutes. I’m sorry to say I didn’t catch his name. He was very nice. Elsie called me later to make sure everything went smoothly. The price of the small plastic latch for my cargo net was outrageous but that is the fault of Ford. It’s made so cheaply it should be under warranty when you have bumper to bumper warranty. Thank Goodness I had a birthday coupon to help with the expense. More
by ella92
September 01, 2020
The service department is very friendly and extremely helpful. I look forward to my car’s next visit at Tropical Ford. I recommend this dealership. helpful. I look forward to my car’s next visit at Tropical Ford. I recommend this dealership. More
by Julie T
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard, Eva Short
August 01, 2020
Service is always great Elsee is always sweet professional, and polite. The shop and dealership is always clean with magazines and T V.No one works on my car but ford. professional, and polite. The shop and dealership is always clean with magazines and T V.No one works on my car but ford. More
by FDNYKEN2001
Other Employees Tagged: Hector Mendez
July 25, 2020
Tropical Ford has always taken care of me and my family. Always going above and beyond to make our experience as best as possible Elsie is the best! Always going above and beyond to make our experience as best as possible Elsie is the best! More
by RPERMAUL3
Other Employees Tagged: Bryan Langenderfer
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