Eric Martin | Page 5

Nissan of Rocky Mount responded

Thank you for continuing to bring your car to us, that trust means everything! We’re glad to hear our team is usually able to diagnose the issue and fix it right the first time. That’s always our goal. We especially appreciate you recognizing that on the rare occasion something isn’t perfect, we make it right. That commitment is a big part of how we approach auto repair, and we never want a customer leaving without feeling confident in the work that was done. We truly value your loyalty and look forward to taking great care of your vehicle for years to come. Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Lawana! Thank you for sharing this great review! It’s wonderful to hear that he was knowledgeable, professional, and truly took the time to listen to you. We know how important it is to feel heard and never rushed when it comes to your vehicle. Our factory-trained technicians and advisors work hard to provide thoughtful, attentive service every visit, and we’re glad that care came through. We appreciate you trusting us and look forward to helping you again in the future! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for your continued trust in us! It truly means a lot to hear that you always have a great experience at Nissan of Rocky Mount and can leave feeling confident your vehicle is in good hands. Our team takes pride in providing dependable vehicle maintenance and making sure every visit is smooth and worry-free. We appreciate you choosing us to care for your car and look forward to seeing you again next time! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Rosie! Thank you for taking the time to leave this AWESOME review! It means a lot to hear that Michael’s professionalism, knowledge, and efficiency stood out to you. When someone represents us that well, it truly reflects what we strive for as a team. We’re grateful for your trust in our service department, and we’re proud to consistently deliver on what we promise. Providing dependable, customer-focused care every visit is always our goal. We look forward to continuing to take great care of you and your vehicle! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for your kind words! Our team prides itself on providing top-notch customer service and we are thrilled that you had a positive experience. Thank you for recommending us to your loved ones, we truly appreciate it!

Nissan of Rocky Mount responded

Thank you for your positive review! We're so glad our team provided you with great service and kept you updated throughout the process. We value your time and appreciate your business.

Nissan of Rocky Mount responded

Hi, thank you so much for the wonderful feedback! We are thrilled to hear that you loved your experience with our service advisor team and service department. We look forward to seeing you for your future visits. Also, since you keep your vehicle in such great shape, we wanted to mention that NISSAN of Rocky Mount is always looking to acquire quality vehicles. If you are ever interested in selling your car outright or trading it in, we would love to buy it for our used car lot! Thanks again for your support Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for your kind review! We strive to provide a fast and professional service. We appreciate your recognition and look forward to helping you with any future needs.

Nissan of Rocky Mount responded

Thank you for your review! We are so glad to hear that you had a great experience with our team. We pride ourselves on providing excellent and prompt customer service, and we're thrilled that we could exceed your expectations. We look forward to serving you again in the future!

Nissan of Rocky Mount responded

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our team and received excellent customer service. We look forward to serving you again in the future!