Jaheim Boyd

Nissan of Rocky Mount responded

Hi tharper678, Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience with us. We are thrilled to hear that you found our dealership clean and our team to be quick, professional, and respectful. Our service department works hard to provide a welcoming environment and helpful care, so hearing that our factory-trained technicians and staff hit the mark means the world to us. Thank you for choosing NISSAN of Rocky Mount for your vehicle's needs, and thank you so much for your loyalty. We look forward to taking great care of you on your next visit!  Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for taking the time to share this wonderful feedback! We are incredibly grateful for your kind words and your trust in us. We pride ourselves on honesty and transparency, so hearing that we are easy to deal with and never mislead our customers means everything to our team. We also want to give a special thanks to your sales consultant, Drew Walton, for always looking after your best interests and ensuring you have a seamless experience from start to finish. Thank you again for your business and for being a valued member of the NISSAN of Rocky Mount family. We look forward to seeing you again down the road! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi GRANDADDYSAINTHENRY1, Thank you for taking the time to leave us your feedback. We are a bit surprised by your review, as getting a brand-new Nissan transmission for only $200.00 is an absolute steal of a deal! We are glad we could help you out with such a massive savings on a major repair. If you've decided it's time to move on to a Toyota, we truly wish you the best of luck with your next vehicle. We hope the transition goes smoothly and that your journey on the road ahead is a safe one. Take care, and we wish you all the best on your way out! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for the amazing 5-star review! We’re so glad to hear you had a tremendous experience with our team. We truly appreciate your trust and are excited to help you again when you’re ready for your next vehicle. Our service department and factory-trained technicians will also be here to assist with all your future vehicle maintenance and scheduled maintenance needs. We look forward to seeing you again soon! Best Regards, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for the kind review! We’re so happy to hear Alexandria provided you with thoughtful service during your visit. Our service department is committed to making every customer feel valued and supported, whether they’re here for scheduled maintenance, oil change service, or more extensive auto repair in Rocky Mount. We truly appreciate your feedback and look forward to helping you again with all your future vehicle maintenance needs! Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Thank you so much for the fantastic review and your high recommendation! It is great to hear that you had an excellent experience and that our team was nice and helpful during your visit. Providing awesome customer service is what we strive for every day. Whenever it is time for your next round of routine vehicle maintenance, you can always count on us to provide expert care using genuine Nissan parts to keep your car running like new. Thank you for choosing NISSAN of Rocky Mount, and we look forward to serving you again in the future! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Traci, Thank you so much for the fantastic 5-star review! We are pleased to hear that Torey, Chris, and JB provided you with such a seamless car buying experience from start to finish. It is great to know that the team was knowledgeable, professional, and made the paperwork quick and painless for you. We are so honored that you chose our dealership for your new vehicle purchase. Congratulations on your new ride, and welcome to the NISSAN of Rocky Mount family! We are always here if you need anything else down the road. Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Keiona, Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had such a great experience with us. Our team works hard to ensure every guest feels welcome and comfortable from the moment they walk through our doors, and we are so glad we were able to meet your expectations. Providing an exceptional car buying experience is always the top priority at our dealership. Thank you for choosing NISSAN of Rocky Mount. We wish you the best and look forward to serving you again in the future! Sincerly, Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mountain