Kevin Woodard

Nissan of Rocky Mount responded

Hi clegrand1, Thank you so much for the fantastic review! We truly appreciate you taking the time to share your experience with us. We are so proud of our team for always being reliable, helpful, and ensuring you have total clarity about everything going on with your vehicle. Our certified Nissan technicians work hard to provide that level of clear communication and quality care during every single visit. Thank you for choosing our dealership for your vehicle maintenance needs. We look forward to seeing you again next time! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for the kind review! We’re so happy to hear Alexandria provided you with thoughtful service during your visit. Our service department is committed to making every customer feel valued and supported, whether they’re here for scheduled maintenance, oil change service, or more extensive auto repair in Rocky Mount. We truly appreciate your feedback and look forward to helping you again with all your future vehicle maintenance needs! Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our team provided a professional, helpful, and attentive experience during your visit. Creating a smooth and enjoyable car-buying experience is always our goal, and we’re honored that you described it as “living a dream experience.” At our dealership, we take pride in being a trusted local car dealer, offering quality pre-owned vehicles, reliable customer service, flexible auto financing options, and a simple trade-in process. Whether you’re searching for a used car or a certified pre-owned Nissan, we’re committed to helping every customer find the perfect vehicle. Thank you again for choosing our dealership, and we look forward to serving you again in the future! Best Regards, Kelvin Bratcher

Nissan of Rocky Mount responded

Hello, Thank you so much for taking the time to leave this wonderful 5-star review! We are absolutely thrilled to hear that your visit exceeded your expectations and that Ed was able to help suit you and your family's needs. We will definitely pass your kind words along to him! Providing an exceptional experience is always our top priority here at our dealership. Thank you for choosing NISSAN of Rocky Mount. We wish you safe driving! Best regards, Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mountain

Nissan of Rocky Mount responded

Hi there, Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you experienced great customer service and that our team continues to do an awesome job for you. We also truly appreciate your honest feedback regarding the wait time. We know your time is incredibly valuable, and we are always working to improve our efficiency while ensuring our factory-trained technicians provide the thorough and high-quality vehicle maintenance your car deserves. Thank you for continuing to trust the service department at NISSAN of Rocky Mount. We look forward to providing you with another excellent and timely experience during your next visit! Sincerely, Josh Kinner  Service Director NISSAN Rocky Mountain

Nissan of Rocky Mount responded

Hi there, Thank you so much for taking the time to share such a heartfelt review with us. We're so glad that we could connect with you instantly and get things off to a great start right from that very first phone call. I'm genuinely sorry to hear that you had such a negative experience at other places before coming to us. We're thrilled that our team could step up, treat you with kindness, and provide a positive, judgment-free car buying experience. Thank you so much for putting your trust in us at Nissan of Rocky Mount. Enjoy every single mile in your new ride, and please don't hesitate to reach out if you need anything else! Best regards, Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mountain

Nissan of Rocky Mount responded

Hi Richardson! Thank you for the kind words! We’re so glad our team made you feel respected and kept you in the loop every step of the way—no surprises, except maybe how smooth the process was! Our knowledgeable sales team loves helping customers get the payment and car that fits them perfectly. We’re thrilled you had a great experience at our dealership and hope you enjoy your new ride! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for taking time out of your day to leave this great review! We’re glad our team was helpful, informative, and made you feel welcome during your visit. Referrals mean a lot to us, and we truly appreciate you recommending us to your friends and family. Creating a positive car buying experience is always our goal, and we’re grateful you chose us! Welcome to the Nissan of Rocky Mount family! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

We’re so happy to hear this! It’s great to know our team was helpful to you and kind to your son, making every visit welcoming is always our goal as a car dealer. Thank you for choosing us and we look forward to having you back for your service needs. Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount