Ernie Griego | Page 2

I have been going to this dealership for about fifteen years even though I have to drive 70 miles to get there. I'm always very happy with the service I get years even though I have to drive 70 miles to get there. I'm always very happy with the service I get More

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needing an oil change and having a brake issue with my awesome 2005 tacoma (210k miles), learned my long time favorite service advisor had changed cities and dealerships. turned to adrian, who had always awesome 2005 tacoma (210k miles), learned my long time favorite service advisor had changed cities and dealerships. turned to adrian, who had always been friendly and helpful on my previous service visits. he and his crew really came through, doing a great job of getting my truck squared away and also with communicating with me and with explaining the work that needed to be done and what my options were. meant a lot, as did the super fast shuttle ride from ernie, and izaiah ortega volunteering to help get my paperwork squared away when adrian was tied up on a phone call. a big thank you to each of you, and to the tech(s) who worked on my truck. can't recommend this service department and parts department highly enough. More

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Jennifer is an excellent manager at the Express Service, Daniel is very professional, and Andrew is top at what he does! Also I appreciated Ernie the driver who was very courteous and right on time. Daniel is very professional, and Andrew is top at what he does! Also I appreciated Ernie the driver who was very courteous and right on time. More

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Honest; knowledge; run; professional; accommodating; customer focused; high standards; clean. They must be good to the employees in the service department and treat them well because so many people have customer focused; high standards; clean. They must be good to the employees in the service department and treat them well because so many people have been with them for many years. As well they should value them. They are the forward face of the company and they are all great. More

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Thank you to the entire service staff! ! 100% satisfied with all my services! Excellent service and excellent customer service ! 100% satisfied with all my services! Excellent service and excellent customer service More

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these guys are awesome! joe, ernie, johnny, have been coming here for more than 20 years and have never had a bad experience. i trust them to be honest with me and to take joe, ernie, johnny, have been coming here for more than 20 years and have never had a bad experience. i trust them to be honest with me and to take great care of my 2005 tacoma, and they are nice people to boot. bought my truck from then beaver toyota with 1 mile on the odometer and now has a little over 208,000, they have done every service and oil change and i still regularly drive it on long trips with no issues. can't recommend them highly enough. thank you very, very much : ) More

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They are always very courteous. They inform me of everything that I should know. They fix the problems and I never have to worry about the performance of the mechanics. They inform me of everything that I should know. They fix the problems and I never have to worry about the performance of the mechanics. More

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Excellent service, caring and helpful attitude. Special thanks to Frank Guerra for his help in my car crisis March 22–he and Paul Sandoval and great mechanics saved me. Yesterday, May 17, we had bo Special thanks to Frank Guerra for his help in my car crisis March 22–he and Paul Sandoval and great mechanics saved me. Yesterday, May 17, we had both our cars serviced and the service provided was excellent. We always appreciate working with Frank & staff. More

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bought a new car, salesmen were excellent but I think the people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that i people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that it was held up at the railyard waiting for a chip when in fact it was already delivered to the dealer. salesman showed me the status online so he was not xx-ing. makes it difficult for the salesman to give the customer an accurate account, that's not fair to the salesman or the customer. I like my car but toyota should improve their build status updates. Brandon in the finance dept was very friendly and efficient. Needed to get the tint and hard coat on the front that I pre-paid for a week later. service was excellent, I think it was Brian who assisted me and he was very personable and accommodating. I was very happy with the shuttle service that was provided while my car was getting the work done. Ernie was a great shuttle driver. I was very glad that I didn't need to arrange other rides to-and-from while this work was getting done. More

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have been a customer of the service department for 22+ years now. they are friendly, professional, fair, always straight with me, and have taken awesome care of both my trucks, this second one is over 19 years now. they are friendly, professional, fair, always straight with me, and have taken awesome care of both my trucks, this second one is over 195,000 miles and still going strong. a big thank you to joe, ernie, johnny, all the technicians, and to the rest of the team. appreciate you!!!! : ) More

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