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Frank DiCostanzo

Overview Reviews (526) Inventory (231)

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Frank DiCostanzo

Frank DiCostanzo | Page 53

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7

526 Reviews

Overview Reviews (526) Inventory (231)

4.7

526 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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526 Reviews of Frank DiCostanzo

May 03, 2021

Dealership Rating

Employee Rating

I had a great experience. Thank you for the great service. Frank and the team did a great job all while I waited for in your showroom. service. Frank and the team did a great job all while I waited for in your showroom. More

by bsrusciano

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 03, 2021 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Frank and our team here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 03, 2021

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Employee Rating

Came in to check tire pressure and wasn't charged for the service. Will definitely be using VW Medford for future maintenance. Safe social distancing in waiting room as well. service. Will definitely be using VW Medford for future maintenance. Safe social distancing in waiting room as well. More

by s.fuimaono

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 03, 2021 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. Frank and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 30, 2021

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Employee Rating

The team took care of the issue quickly and efficiently. Very please with the service from Frank! Very happy over all with the experience. Thanks. Very please with the service from Frank! Very happy over all with the experience. Thanks. More

by LAURA.NICHOLS2017

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 30, 2021 -

Colonial Volkswagen of Medford responded

Thank you, Laura, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 28, 2021

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Employee Rating

Great quick and friendly service! Hey as still able to get to work on time! Second time aerivcing in Medford and great! Thank you again get to work on time! Second time aerivcing in Medford and great! Thank you again More

by cj.gilmore699

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Greg Cohen, Josh Jeffres, Steve Warren, Deivid Mauricio, Paul Lazzaro, Steven Tkaczyk , Caduste Michaud, Neil Peabody, Dan

Apr 28, 2021 -

Colonial Volkswagen of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 24, 2021

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Employee Rating

It was very easy to schedule the appointment. Once I arrived at the dealership, the team was great to work with and the entire process was pleasant. arrived at the dealership, the team was great to work with and the entire process was pleasant. More

by JALOEB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 26, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Volkswagen of Medford. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 23, 2021

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Employee Rating

Colonial VW took me right away even though I did not have an appointment. They were right about my battery being too old - it had broken down and a tow truck was able to start it - and I drove immediately to an appointment. They were right about my battery being too old - it had broken down and a tow truck was able to start it - and I drove immediately to Colonial VW. They replaced the battery within an hour. I was very satisfied with the service, very. More

by GSMUNROE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roger

Apr 24, 2021 -

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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