Dealership Experience
9 yrs, 8 mos
Languages Spoken
English
Spanish
581 Reviews
Write a Review581 Reviews of Freddy Padilla
April 29, 2024
My overall experience with the service department is excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete ver excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete very informative. The lady needs to be more personable. I left feeling like I interrupted her day. I always recommend this service department to my friends and family members who own Toyota vehicles. More
Other Employees Tagged: Bruce Rosales, Kelsey Cimillo
April 29, 2024
I was cursed by employee and treated unprofessionally from the minute I stepped into the service center. Staff was already angry and bad mouthing others upon my arrival horrible first time experience from the minute I stepped into the service center. Staff was already angry and bad mouthing others upon my arrival horrible first time experience More
Other Employees Tagged: William Hughes
April 23, 2024
Helpful and friendly. No hard sell on optional service. Really customer-oriented. Makes me very comfortable to bring my car here. No hard sell on optional service. Really customer-oriented. Makes me very comfortable to bring my car here. More
Other Employees Tagged: Nicholas Marin
April 23, 2024
I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 23, 2024
Good service especially Hispanic gay very nice and cordially, respectful . En herbal very nice costumer service cordially, respectful . En herbal very nice costumer service More
Other Employees Tagged: Genaro Rosario, Jorge Prado
April 20, 2024
The gentleman who assisted me was very polite and accomodating despite the fact that I arrived more than 5 minutes late. I felt bad about arriving late since I was the last appointment of the day, b accomodating despite the fact that I arrived more than 5 minutes late. I felt bad about arriving late since I was the last appointment of the day, but the associate (I did not get his name but it shows "Freddy" on my receipt) was extremely gracious about it. In addition to his politeness and professional demeanor, I received the absolute BEST car wash that I ever received when bringing my car for service. I had told Freddy that my mats were a mess and to just do what he could. Well, he went above and beyond! I did not get a chance to thank him because I was in my car driving away when I noticed the excellent job. Please pass along my thanks to Freddy for everything! More
April 18, 2024
I asked to have the DCM module looked at and hopefully replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely the cause of the system’s numerous crashes and quarks. But not attempt was made to replace the module. I’m upset that I paid extra for this head unit and the unit doesn’t work properly or reliably. More
Other Employees Tagged: Bruce Rosales
April 16, 2024
Excellent work very courteous got the job done not a long wait great service nice facilities wait great service nice facilities More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin