Gary Smedstad
Gary Smedstad at Niello Acura
Refer Me

Gary Smedstad

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

Contact Me
5.0
61 Reviews

Gary Smedstad has been with Niello Acura since 2007, and has been working around Honda and Acura since 1990. The first 15 years of this time was spent as a Technician, but Gary decided he liked working with the customers more than with the cars. To quote Gary, "My approach in service is simply to be the best I can to better service my clients and their vehicles." Gary and Niello Acura follow our Mission statement: We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

Dealership Experience

16 yrs, 8 mos

Industry Experience

34 yrs, 2 mos

5.0

61 Reviews

Write a Review

61 Reviews of Gary Smedstad

January 28, 2024

Dealership Rating
Employee Rating

Overall, a very good experience. Our salesman, Chris, was very helpful and knowledgeable. We had a few blips and had to return to the dealership a few times, but all turned out well More

by dcaldous1173
Purchase Time
Recommend Dealer
Yes

July 10, 2023

Dealership Rating
Employee Rating

They have always been professional, keeping me informed, answering my questions without making me feel stupid, honest and helpful. More

by shirleenmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Josh Gustafson

July 07, 2023

Dealership Rating
Employee Rating

Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

July 06, 2023

Dealership Rating
Employee Rating

Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 02, 2023

Dealership Rating
Employee Rating

Excellent service and very nice people. I’ve always enjoyed the kind services of Neilo Roseville More

by NAVEENSMAHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2023

Dealership Rating
Employee Rating

We have had Mr. Smedstad since 2011 and he is the absolute best. The top of the heap. More

by SAMUELSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2023

Dealership Rating
Employee Rating

Always get great service when I have to bring my car in to get serviced More

by CHERYL5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2023

Dealership Rating
Employee Rating

Top notch in all areas. The text updates of service progress are useful. I value an included carwash. More

by g-d1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 01, 2023

Dealership Rating
Employee Rating

My advisor was very helpful and explained everything about the issue and provided the best service possible. More

by orkidehgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Logan

June 30, 2023

Dealership Rating
Employee Rating

Gary Smedstad was very helpful in assisting me with the repairs and maintenance needed on my Acura MDX. He was patient and thorough in explaining to me the work that needed to be done and assisted me in g More

by SHERRIEMARLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (173 Vehicles)

new 2024 Acura RDX car, priced at $51,350
2024 Acura RDX
new
White exterior
Automatic
All-wheel Drive
new 2024 Acura MDX car, priced at $62,045
2024 Acura MDX
new
Apex Blue Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura RDX car, priced at $45,845
2024 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura RDX car, priced at $53,500
2024 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura Integra car, priced at $33,295
2024 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2023 Toyota RAV4 car, priced at $35,776
2023 Toyota RAV4
used
N/A exterior
Automatic
All-wheel Drive