Gary Smedstad has been with Niello Acura since 2007, and has been working around Honda and Acura since 1990. The first 15 years of this time was spent as a Technician, but Gary decided he liked working with the customers more than with the cars. To quote Gary, "My approach in service is simply to be the best I can to better service my clients and their vehicles." Gary and Niello Acura follow our Mission statement: We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Read moreDealership Experience
16 yrs, 8 mos
Industry Experience
34 yrs, 2 mos
61 Reviews
Write a Review61 Reviews of Gary Smedstad
January 28, 2024
Overall, a very good experience. Our salesman, Chris, was very helpful and knowledgeable. We had a few blips and had to return to the dealership a few times, but all turned out well Our salesman, Chris, was very helpful and knowledgeable. We had a few blips and had to return to the dealership a few times, but all turned out well in the end and we got the 2024 MDX we wanted. Every employee we dealt with along the line was attentive and made sure all our needs were met. More
Other Employees Tagged: Chris Knutson, Randy Reading, Jimmy Pizziferro, Pedro Valverde, Angela Ivey
July 10, 2023
They have always been professional, keeping me informed, answering my questions without making me feel stupid, honest and helpful. answering my questions without making me feel stupid, honest and helpful. More
Other Employees Tagged: Chandra Rosales, Josh Gustafson
July 07, 2023
Always great service! Been working with Spencer Penrose lately and he's been just wonderful. Been working with Spencer Penrose lately and he's been just wonderful. More
Other Employees Tagged: Chandra Rosales, Terry Caudle, Robert Gutshall, Chris Logan, Michael Lyman, Spencer Penrose, Josh Gustafson, Brian Evans
July 06, 2023
Great service! Mike was very helpful and well as the service dept. Always great customer service. Mike was very helpful and well as the service dept. Always great customer service. More
Other Employees Tagged: Chandra Rosales, Terry Caudle, Robert Gutshall, Chris Logan, Michael Lyman, Spencer Penrose, Josh Gustafson, Brian Evans
July 01, 2023
My advisor was very helpful and explained everything about the issue and provided the best service possible. about the issue and provided the best service possible. More
Other Employees Tagged: Chris Logan
June 30, 2023
Gary Smedstad was very helpful in assisting me with the repairs and maintenance needed on my Acura MDX. He was patient and thorough in explaining to me the work that needed to be done and assisted me in g repairs and maintenance needed on my Acura MDX. He was patient and thorough in explaining to me the work that needed to be done and assisted me in getting a rental car during the service. He communicated frequently about the progress of my service and even assisted with an after hours pick up to accommodate my work schedule. I have worked with him for years and have always gotten this level of quality, consistent service. Thank you Gary and team! More