51 Reviews
Write a Review51 Reviews of Genesis Cruz
August 31, 2023
These people are liars they try to force me to sell my van by telling me it would cost 11,000.00 to fix my engine..Then after I refused. They trumped up storeing fees to get money and put the price so hig van by telling me it would cost 11,000.00 to fix my engine..Then after I refused. They trumped up storeing fees to get money and put the price so high so I wouldn't be able to get my van back..these people are scammers beware..They are so full of it!!!!!! I'm furious More
Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Misty Osborne, Jeremy Mahr , Carlos Iona
August 25, 2023
The worst service I've ever seen and I've purchased several cars from yall. I will never buy another vehicle with yall nor will I refuse to your establishment several cars from yall. I will never buy another vehicle with yall nor will I refuse to your establishment More
Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Misty Osborne, Jeremy Mahr , Carlos Iona
August 24, 2023
Great customer service , clean, take care of your car and wash your car before they give it back to you 👍 wash your car before they give it back to you 👍 More
Other Employees Tagged: Jonathan Benitez , Shawn Carter
August 21, 2023
Regal Kia was extremely helpful and acted quickly to get me back on the road. me back on the road. More
Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Misty Osborne, Jeremy Mahr , Carlos Iona
August 18, 2023
Kelsey is the best! Always smiling every time she greets me, knows exactly the work that needs to be done, and does it ahead of schedule! Always smiling every time she greets me, knows exactly the work that needs to be done, and does it ahead of schedule! More
Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Misty Osborne, Jeremy Mahr , Carlos Iona
August 13, 2023
Great dealer and service. This is my 4th KIA and I am very satisfied with Regal service and dealership. This is my 4th KIA and I am very satisfied with Regal service and dealership. More
Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Misty Osborne, Jeremy Mahr, Ricky Custodio , Carlos Iona
August 12, 2023
Best Fast service with out skipping great customer service & quality work for a great price service & quality work for a great price More
Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Misty Osborne, Jeremy Mahr , Carlos Iona
August 10, 2023
Quoted me almost $500 to replace a $50 tailgate latch. I had already researched this part for its price. I had someone do the job for $250. You give dealerships a bad name. Also, the service person said t I had already researched this part for its price. I had someone do the job for $250. You give dealerships a bad name. Also, the service person said to text her anytime. When I did I got no response. I still have the texts. The service manager didn’t even have the xxxxx to leave his office after hearing I was upset about the price. I walked over to where my car was sitting and drove it back to the pickup area. None of your employees actions displayed professionalism. BTW, I was just there for my trailer hitch recall. I’m not even sure this was really fixed. More
August 08, 2023
Love the people and service times and the shuttle service waiting times are quick and associates are pros and frirndly waiting times are quick and associates are pros and frirndly More
Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Srecko Bokun, Misty Osborne, Jeremy Mahr, Pedro Jenner , Carlos Iona