Gerardo Patino-Flores
Gerardo Patino-Flores at Toyota of Scranton
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Gerardo Patino-Flores

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Gerardo Patino-Flores

April 19, 2024

Dealership Rating
Employee Rating

From initial contact to final signing, everything I did in this vehicle buying process was flawless and effortless. Other dealers refused to deal remotely. Toyota of Scranton went out of their way to hel More

by Silverado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins, Matthew Hedden

Apr 20, 2024

Toyota of Scranton responded

Dear Silverado, Thank you for sharing your positive experience with us! We're delighted to hear that your vehicle buying process with Toyota of Scranton was flawless and effortless. Our team is committed to providing exceptional service, and we're glad we could accommodate your remote needs when other dealers could not. It's great to know that you were able to complete every step of the process remotely and that we could assist you with the sale of your new car. Your satisfaction is our priority, and we appreciate your trust in us. Should you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help! Warm regards, The Toyota of Scranton Team

April 10, 2024

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Employee Rating

We had a great, relaxed experience with our purchase. Everyone was friendly, helpful and courteous throughout the entire process. More

by MichaelMasci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Richard LaRussa

Apr 10, 2024

Toyota of Scranton responded

Dear Michael Masci, Thank you for taking the time to share your positive experience with us at Toyota of Scranton! We're thrilled to hear that you had a great and relaxed purchasing experience with our team. Providing friendly, helpful, and courteous service is always our top priority, and we're delighted to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, Sales Team Toyota of Scranton

March 29, 2024

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Everything from helping me get the best car I can for my daughter. And fixing a situation that came up. One of the best dealership in the area. More

by MGORSKI77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Toyota of Scranton responded

Dear MGORSKI77, Thank you for sharing your experience with Toyota of Scranton! We're thrilled to hear that we were able to assist you in finding the perfect car for your daughter and resolving any issues that arose along the way. Providing top-notch service and ensuring customer satisfaction are our top priorities, and we're grateful for your recognition. We appreciate your kind words and your trust in us as one of the best dealerships in the area. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. We're here to help and look forward to serving you and your family again in the future. Best regards, Service Team Toyota of Scranton

March 06, 2024

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Employee Rating

The sales team are amazing to work with, very professional and attentive. I am grateful for their hard work to get me into an awesome vehicle at a reasonable price. More

by PATRICKNASSER2
Recommend Dealer
Yes

Other Employees Tagged: Jammie Marcen, Frank Vieira

Mar 11, 2024

Toyota of Scranton responded

Dear PATRICKNASSER2, Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that our sales team provided you with amazing service and made your car-buying experience a pleasant one. Ensuring our customers' satisfaction and finding them the perfect vehicle at a reasonable price is always our goal, and we're grateful for the opportunity to assist you in achieving that. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Best regards, Toyota of Scranton Team

January 18, 2024

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Easy transaction. 5 star for all involved. Always recommend Toyota of Scranton. G is top notch. George treats you like family and the end transaction person is f More

by KIMMALLICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, George Zepherin, Ebrahin Evertsz, Matthew Hedden , Chris Elliott my service attendant and Jimmy iacone. 5 stars

Jan 18, 2024

Toyota of Scranton responded

KIMMALLICK, Hi there! It's great to hear that you had an easy transaction and a positive experience at Toyota of Scranton. We appreciate your recommendation and are thrilled to know that George and the entire team provided top-notch service, making you feel like family. Our end transaction person is delighted to be recognized for their professionalism and sense of humor. We look forward to welcoming you back in the future, and we'll be sure to pass along your appreciation to Ebram. If you have any further feedback or if there's anything else we can do to enhance your experience, feel free to let us know. Safe travels, and thank you for choosing Toyota of Scranton! Warm regards, Mary Jo Preno Toyota of Scranton

November 10, 2023

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Employee Rating

Scott & Gerardo did a great job helping with my Venza purchase. They were very knowledgeable & answered all my questions. Love driving my new car!! Overall, great experience with your dealership. Thank y More

by MJWEIDICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins

Nov 10, 2023

Toyota of Scranton responded

Hi MJWEIDICK, We're honored to receive your 5-star review for your sales experience at Toyota of Scranton. Scott & Gerardo are dedicated to making every customer feel valued and satisfied. Thank you for choosing us, and we can't wait to welcome you back when you're ready for your next Toyota adventure! The Sales Team

November 03, 2023

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G is especially friendly and professional. Very helpful and straightforward. He made the process easy. Everyone at Scranton Toyota was extremely friendly and I was pleasantly impressed with th More

by RICHM77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas , Jonathan Gonsky - Finance 5 STARS

Nov 05, 2023

Toyota of Scranton responded

Dear RICHM77, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton. We are delighted to hear that G provided you with friendly and professional service, making your visit enjoyable and straightforward. Our team takes pride in delivering a seamless and pleasant car-buying experience, and your feedback reaffirms our commitment to customer satisfaction. We appreciate your kind words about our dealership's overall friendliness and the impression it left on you. At Toyota of Scranton, we strive to create a welcoming and supportive environment for all our customers, and we're thrilled that you felt that during your visit. Should you have any more questions or require any assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again and wish you many enjoyable miles in your new Toyota. Safe travels and warm regards, The Toyota of Scranton Team

October 14, 2023

Dealership Rating
Employee Rating

Very nice modern showroom. No high pressure sales tactics. Geraldo was very pleasant and helpful. More

by SHIPMANS
Recommend Dealer
Yes

Other Employees Tagged: Jonathan (Jax) Gonsky

Oct 14, 2023

Toyota of Scranton responded

Dear Shipmans, Thank you so much for taking the time to leave us this wonderful review. We're thrilled to hear that you enjoyed your visit to Toyota of Scranton and that our modern showroom and approach to sales met your expectations. Geraldo is a valuable member of our team, and we're delighted to know that he provided you with a pleasant and helpful experience. We take pride in our no-pressure sales approach, and we're glad it made your visit even more enjoyable. Your feedback is important to us, and we truly appreciate your support. If you have any further comments or questions in the future, please don't hesitate to reach out. We hope to see you again, and thank you for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

September 25, 2023

Dealership Rating
Employee Rating

everyone was friendly and very informative making for pleasant visit. I got out of there in a timely manner. More

by JIMBAM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

Sep 25, 2023

Toyota of Scranton responded

Dear JIMBAM22, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton! We're thrilled to hear that your visit was a pleasant one and that our team made you feel welcome and well-informed. Our commitment to providing exceptional service and ensuring our customers have a smooth and timely experience is paramount to us, and it's wonderful to know that we met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again whenever you need us. Safe travels and enjoy your Toyota! Best regards, The Toyota of Scranton Team

September 15, 2023

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Employee Rating

I have already filled out this review. Stop sending it to me. This is REALLY ANNOYING. More

by CRAIGMNY
Recommend Dealer
Yes
Sep 15, 2023

Toyota of Scranton responded

CRAIGMNY Our apologies for the annoying emails. We do not want to bother you. So sorry! Regards, The Team at Toyota of Scranton

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