Harold Shelby | Page 2

From the moment I stepped into the dealership, the customer service was exceptional. With Mr. Harold Shelby as my sales rep was very knowledgeable, patient, and helped me find the perfect vehicle per customer service was exceptional. With Mr. Harold Shelby as my sales rep was very knowledgeable, patient, and helped me find the perfect vehicle per my requirements. The entire process was very smooth and I genuinely feel that they really cared in understanding my needs and my satisfaction. Harold Shelby was always in touch with me listing all the possibilities and with updates on the incoming vehicles and even helped me hold on to the car even after it arrived at the dealership facility as I was out of the country. Mr. Gen Awanohara from the Finance department was really helpful in explaining all the various options that I have and even went an extra mile with recommendations that suit my necessity. I'm beyond satisfied with my purchase and highly recommend this dealership to all my friends and family. More

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It was a pleasure working with Harold. His expertise and friendly manner made my decision easy. The sales process was enjoyable. I highly recommend Harold as a client advisor. His expertise and friendly manner made my decision easy. The sales process was enjoyable. I highly recommend Harold as a client advisor. More

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Harold Shelby is very knowledgeable and confident salesman who takes the time to show you all features of the vehicle, and makes sure all needs are met. salesman who takes the time to show you all features of the vehicle, and makes sure all needs are met. More

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The customer service was great. I specifically really enjoyed the salesperson, Harold Shelby, who was extremely knowledgeable about the product and its performance. Also, I enjoyed I specifically really enjoyed the salesperson, Harold Shelby, who was extremely knowledgeable about the product and its performance. Also, I enjoyed the finance person, Will Brown. They made the transaction process easy and provided options. More

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Harold Shelby was amazing. He drove the car I purchased to my home which was above and beyond He drove the car I purchased to my home which was above and beyond More

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Harold Shelby was amazing! Awesome customer service and not pushy at all like other experiences I’ve had. I appreciated his warmth and professionalism! I will definitely refe Awesome customer service and not pushy at all like other experiences I’ve had. I appreciated his warmth and professionalism! I will definitely refer family and friends to Harold Thanks! More

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Harold was the best salesman I have ever dealt with, had such a pleasant experience before I arrived at the dealership and still since I have been home. I would recommended him to anyone I know who is looki such a pleasant experience before I arrived at the dealership and still since I have been home. I would recommended him to anyone I know who is looking for a new car! Thank you so much Harold! More

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Everyone was very helpful in getting me what I wanted in a quick and timely manner. a quick and timely manner. More

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I purchased both my first (2021) and second BMW 540i from Harold went far and beyond his duties to ensure I had another great buying experience. Highly recommend working with BMW of Silver Spring! Make sure Harold went far and beyond his duties to ensure I had another great buying experience. Highly recommend working with BMW of Silver Spring! Make sure you ask for Harold! More

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David was incredibly helpful in thinking through the i4 vs. i7 series for me. I ultimately decided on an exquisite i7 in the showroom and took it home that day with a trade-in of my old Tesla Model S. Davi vs. i7 series for me. I ultimately decided on an exquisite i7 in the showroom and took it home that day with a trade-in of my old Tesla Model S. David was patient and professional throughout the process and remains helpful today as I get acclimated to the new car. Bravo! More

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