Higor Teixeira | Page 2

Attentive, prompt, proactive service. Higor kept me informed throughout the servicing of my car, and ensured I took advantage of all available discounts and promotions. Video inspecti Higor kept me informed throughout the servicing of my car, and ensured I took advantage of all available discounts and promotions. Video inspection of my vehicle was a nice touch, as was the car service home and then back to the dealership. More

Helpful 0

Report | Print

I have been a customer of Herb Chambers BMW of Boston since 2015. My relationship with my service advisor Higor Texiera has always been a wonderful experience. I really appreciate the updates on the sta since 2015. My relationship with my service advisor Higor Texiera has always been a wonderful experience. I really appreciate the updates on the status of service on my BMW, including update texts and videos of the servicing work in progress, as well as Higor's expert responses to any questions I may have regarding service recommendations. It is important for me to have a good relationship with my dealership and the team has always been responsive to the exceptional care of my BMW. More

Helpful 0

Report | Print

The crew are very Courteous; keep customers informed, reasonable priced for the service, and nice waiting area. reasonable priced for the service, and nice waiting area. More

Helpful 0

Report | Print

Best experience that I have had since first coming for service in 2009. Much more efficient, less crowded and staff was very organized. service in 2009. Much more efficient, less crowded and staff was very organized. More

Helpful 0

Report | Print

First time visiting this dealership. Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the ca Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the car to be ready. More

Helpful 0

Report | Print

The service department is excellent. I have been bringing my cars here since 2007 and i have always been completely satisfied. The service director, Matt Krapee and Service advisors alw I have been bringing my cars here since 2007 and i have always been completely satisfied. The service director, Matt Krapee and Service advisors always go out of their way to be helpful. I strongly recommend this service department. More

Helpful 0

Report | Print

Great experience at the Herb Chambers BMW dealership in Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to. Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to. Great experience from start to finish. I recommend with no reservation. More

Helpful 0

Report | Print

Higor was super helpful. Explained things well and helped me through all of my questions. Explained things well and helped me through all of my questions. More

Helpful 0

Report | Print

Higor and the service experience were phenomenal. Highly recommend based on this recent experience. The detailing job on car was also perfect. Highly recommend based on this recent experience. The detailing job on car was also perfect. More

Helpful 0

Report | Print

Service center personnel were professional. Service was performed on time.. Communication during wait time was excellent. Service was performed on time.. Communication during wait time was excellent. More

Helpful 0

Report | Print