Hughes Honda Service | Page 15

NOT recommended! Poor service to military transfer families Visited the dealership with a service issue on a 2015 Honda purchased new at another dealership. Was told they did not sell the car to us, take it to Visited the dealership with a service issue on a 2015 Honda purchased new at another dealership. Was told they did not sell the car to us, take it to the place we purchased if we needed help with it. We live in an Air Force Base town--this is NO way to treat people! Many people are not driving cars purchased locally--instead of winning our business with great service and capturing our next car purchase, they sent us packing forever! And they weren't even polite about it--a "too bad, so sad, we don't care" attitude prevailed! More

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Great maintenance. Everyone was very helpful. Derrick Wade did a wonderful job and I appreciate.I would always come back for the professional service. I would recommend Everyone was very helpful. Derrick Wade did a wonderful job and I appreciate.I would always come back for the professional service. I would recommend Hughes Honda. More

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Always great customer service! The manager of this dealership goes above and behind to make customers satisfy. He will take time to handle personally customers if help us needed.Tha The manager of this dealership goes above and behind to make customers satisfy. He will take time to handle personally customers if help us needed.Thanks! More

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Air bag acc\tator R/R There was a line causing delays and a service representative came out of an adjacent and scheduled the appointment for completing this work. i've alw There was a line causing delays and a service representative came out of an adjacent and scheduled the appointment for completing this work. i've always been impressed by the service at this particular dealer. More

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Cancelled at Last Minute I made an online service appointment on the Hughes Honda website. I then received two emails confirming my appointment. The day before the appoint I made an online service appointment on the Hughes Honda website. I then received two emails confirming my appointment. The day before the appointment at 4 PM, I received a call from the dealership telling me they were canceling the appointment. They refused to reschedule and were of no help whatsoever with my issue. I have decided to not give any dealership who is that rude anymore of my business. More

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Great service! Always friendly and helpful! They are receptive to your problem and are very details in explanations when you have questions about repair and price. I Always friendly and helpful! They are receptive to your problem and are very details in explanations when you have questions about repair and price. If they can help with allowed discounts, they are very good on working with you on this. More

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Power Steering Leak My car started leaking power steering fluid when my wife was put of town in SC. She took it to this small town garage who basically put a bandaid over My car started leaking power steering fluid when my wife was put of town in SC. She took it to this small town garage who basically put a bandaid over the leak. Thankfully, it was enough for my wife to make the 5 hr drive back to Warner Robins. Then the car began to leak really bad so I took it to the good folks at Hugh's Honda praying that it wasn't $500+ in repairs. They found the problem and immediately fixed it within 2 hrs and the cost was very minimal. I am so satisfied with the service I received and will continue to bring my car back for any maintenance. THANKS HUGH'S HONDA!!! More

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Honest, on time, and friendly My service was on two recalls. They ordered the part, called when it arrived, and I drove the 49 miles to the appointment I made with them. They took My service was on two recalls. They ordered the part, called when it arrived, and I drove the 49 miles to the appointment I made with them. They took my Element back on time and finished their work in the hour they told me they would. While I waited the hour I was offered coffee and donuts more than once. Everyone on their staff was genuinely nice and professional. I was impressed and will do business with them in the future due to their strong first impression. More

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15,000 mile service Honda service department is really wonderful, I have absolutely no complaints. The staff is friendly, and their work is excellent. Thanks again, Honda Honda service department is really wonderful, I have absolutely no complaints. The staff is friendly, and their work is excellent. Thanks again, Honda, I love coming to see you! More

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Fast Service I had 8 am appointment on sat morning and arrived at 745 and they took me right in. Was in and out in 45 minutes. I had 8 am appointment on sat morning and arrived at 745 and they took me right in. Was in and out in 45 minutes. More

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