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Ian Davis
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347 Reviews
347 Reviews
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347 Reviews of Ian Davis
March 02, 2018
A+ experience with service A+ experience with the service department and service advisor scheduling the appointment, allowing some flexibility on the timing and the overall serv A+ experience with the service department and service advisor scheduling the appointment, allowing some flexibility on the timing and the overall service. They also did a great job advising on upcoming potential service and when it might be needed. More
by Jerome
Helpful 
June 20, 2017
Professional Daniel Murray spent more time patiently to work with us after office hours even last Friday pm. An excellent Toyota employee and also other great empl Daniel Murray spent more time patiently to work with us after office hours even last Friday pm. An excellent Toyota employee and also other great employees! More
by william1958
Other Employees Tagged: Dan Murray, Chad Millhollin
May 16, 2017
It was fabulous would recommend to anybody Steve Henning is a great sales person.I would highly recommend him to get your new or used car from I just got one new SUV and 2 used cars from toyota Steve Henning is a great sales person.I would highly recommend him to get your new or used car from I just got one new SUV and 2 used cars from toyota of des moines and would not go any where else ask for steve he will take care of you with no high sales pitch More
by Matt and Melissa
Other Employees Tagged: Steve Henigan, Chad Millhollin
March 28, 2017
Listened and took action Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian u Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian understood that my 2009 Yaris was on it's way out and presented the repair options frankly. When I advised I wanted to look at a new/used car he recommended Bob for when I came in later that day. Bob understood that my wife knew more about cars than me and treated her as the expert which is something far too many salesmen fail to do. He also didn't try to push us towards something we didn't need or want. He listened, adapted and just about 30 hours after my car died in the middle of the street I was driving off the lot in a used 2014 Camry at a great deal. More
by ToyotaFanNewToDSM
Other Employees Tagged: Bob Link
October 05, 2016
Service department advisors are robot zombies These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone is true customer service. Oil change now $50? They rotated daughters tires on car at an oil change without asking to drive cost up to $85. They have take it or leave it attitude. More
by 4 Toyotas in 25 years
Other Employees Tagged: Justin Madison, Travis Bergeson , Cass Cupp, Barry Fisher, Manuel Gonzalez, Phil Gronewold, Tom Gruber, Mike Lebeda
October 02, 2016
Brenna helped me find the used car I was looking for Brenna was very good at listening to what I wanted, not pushing me into buying something I did not want. Otherwise, I would not have bought the car Brenna was very good at listening to what I wanted, not pushing me into buying something I did not want. Otherwise, I would not have bought the car More
by indycar
Other Employees Tagged: Brenna Bjorland
August 22, 2016
AWESOME!! KEN BRIGHT KNOWS HIS STUFF! HE MADE THE BUYING PROCESS EASY. Ian walked me through the dash board and other tech features that are new to me. And I ca KEN BRIGHT KNOWS HIS STUFF! HE MADE THE BUYING PROCESS EASY. Ian walked me through the dash board and other tech features that are new to me. And I can go back if I have more questions--like setting up the phone links! Bruce Long handled the financing paper. We were in and out pretty quickly! Great service all round. Thank you! I had my last Corolla for 16 years and expect this one will be just as great! More
by PATRICIA
Other Employees Tagged: Ken Bright, Bruce Long
May 24, 2016
Low stress, comfortable experience. This dealership is unbelievable. The customer feels special here. The staff makes you feel valued. Every staff person knows the meaning of excellent c This dealership is unbelievable. The customer feels special here. The staff makes you feel valued. Every staff person knows the meaning of excellent customer service. More
by Randy
Other Employees Tagged: Justin Madison , Ken Bright
April 16, 2016
Robb Hutt was terrific. Knowledgeable and attentive. Rob Hutt was terrific - knowledgeable and attentive. We have been customers for many years and the sale is one thing, but the ongoing service is para Rob Hutt was terrific - knowledgeable and attentive. We have been customers for many years and the sale is one thing, but the ongoing service is paramount. For years, Ian has served our service needs and he rates a 10 on your rating range of 1- 5. Knowledgeable and his honest and sincere manner is huge going toward building a high trust level with the service center. More
by Kevin D.
Other Employees Tagged: Rob Hutt
December 25, 2015
Excellent treatment Scott did a great job! They did excellent at helping me get to know my car! Love the 2016 Highlander ! Great place to do business! They always take ca Scott did a great job! They did excellent at helping me get to know my car! Love the 2016 Highlander ! Great place to do business! They always take care of me More
by Craiger
Other Employees Tagged: Scott Hampe, Ray Murphy Gene Gabus Bruce Long
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