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JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.7
80 Reviews
4.7

80 Reviews

Write a Review

Dealership Experience

24 yrs, 3 mos

Languages Spoken

English English

80 Reviews of JR Reynolds

May 07, 2024

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Employee Rating

JR (my service advisor) was very helpful throughout the entire process regarding my AC issue and answered all my questions. More

by VARP4
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Recommend Dealer
Yes
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May 08, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 06, 2024

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We always have amazing service here. We drive 45 miles just to use this dealership. More

by THERICHARDSONFAM
Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Honda of Huntsville responded

Hello, Richardson Family, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

May 04, 2024

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My dealer Terrance Pride was very informative and courteous. He explained everything perfectly. Would definitely recommend him. More

by GEREKAZ
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Pickett , Terrance Pride

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May 06, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. Terrance and our team appreciate your business and hope to see you again soon!

May 02, 2024

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I always have a great experience with Honda. Every one is nice, helpful and professional. More

by LINDA92
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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May 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

May 01, 2024

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JR always takes great care of me. Been servicing my vehicle for over 15 years. More

by JIMMYMCCOLPIN
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Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, Jimmy, and for taking the time to leave us this wonderful feedback!

April 28, 2024

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Service was great, wait time was minimal. Staff was nice. Will recommend to other people. More

by DARNELLBOOZE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Apr 29, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 25, 2024

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Everything was completed in a timely fashion and efficiently. I was very pleased with the service. More

by JORDANDANELLE94
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Recommend Dealer
Yes
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Apr 26, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

April 19, 2024

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They had my problem figured out extremely quick and called to let me know it More

by KAREN.PENTECOST23
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Recommend Dealer
Yes
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Apr 21, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 16, 2024

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Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 13, 2024

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Employee Rating

Justin Gibbs is straightforward and honest. I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w More

by PRDEPDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs

Helpful
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Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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