Jack Grace
Jack Grace at Tropical Ford
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Jack Grace | Page 2

Desk Manager

Tropical Ford

9900 South Orange Blossom Trail
Orlando, FL 32837

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not yet
rated
102 Reviews

Dealership Experience

35 yrs, 1 mo

Industry Experience

36 yrs, 8 mos

not yet
rated

102 Reviews

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102 Reviews of Jack Grace

June 12, 2020

Dealership Rating
Employee Rating

I received exceptional services from all of the staff members I've dealt with so far especially Vitalie and Jack. I will definitely recommend Tropical Ford. service More

by Karen L
Recommend Dealer
Yes
Jun 16, 2020

Tropical Ford responded

Karen, thank you for the 5-star rating and your recommendation of Tropical Ford. We look forward to working with you again.

May 31, 2020

Dealership Rating
Employee Rating

Very clean, courteous, friendly and helpful. I have bought many cars and the service was the best. Vitalie was great and attentive. Jose was awesome. He explained my options very well. Very courteous More

by lenorapostell
Recommend Dealer
Yes
Jun 02, 2020

Tropical Ford responded

That's great. Thank you for providing this amazing insight into your visit with Tropical Ford. We are so glad you found our location and staff clean, courteous, friendly, and helpful. Jose, Vitalie, and Jack are all key parts of our team and we are so glad you were able to see why. We'll be sure to share this review with our staff. Thank you for choosing Tropical Ford and we hope to see you again sometime in the future.

May 24, 2020

Dealership Rating
Employee Rating

The folks at Tropical Ford are great. Ask for Josue in sales...best experience ever. He has the perfect personality to sell cars. My 2017 Escape SE looks like a 2020. Just in amazing condition! More

by COTTONBALLS222
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Josue!!!!

May 27, 2020

Tropical Ford responded

Thank you so much for the great review and recommendation ! We will pass your compliments on to the entire team! Let us know if we can ever be of further assistance.

May 13, 2020

Dealership Rating
Employee Rating

I received excellent service from the beginning to the end of my transaction. Mr.Grace and his team was very friendly, knowledgeable , and professiona. Great job guys. More

by Karen L
Recommend Dealer
Yes

Other Employees Tagged: Vitalie Munteanu , Jonathan Mella

May 15, 2020

Tropical Ford responded

Thank you for the 5-star rating, Karen! We are happy to hear you received excellent service from the team. We look forward to assisting you in the future too.

May 02, 2020

Dealership Rating
Employee Rating

It started for us with Lisa online April 29th, she was a great help!! She then directed us to a great person in sales by the name of Steve Lucius 😎 He was great explaining everything about the car, the wi More

by lmorris54
Recommend Dealer
Yes

Other Employees Tagged: Chris Castillo, Hernan Fontana, Bob Franklin, Steve Lucius, Jonathan Mella, Alex Rodriguez

May 01, 2020

Dealership Rating
Employee Rating

Everyone was friendly and knowledgeable. Alex was able to provide information before deciding to come down. Steve did a great job finding the car that was exactly what I hoped for. More

by MTEPLANSKY
Recommend Dealer
Yes

Other Employees Tagged: Vitalie Munteanu , Steve Lucius, Jonathan Mella, Alex Rodriguez

May 06, 2020

Tropical Ford responded

Employees like Alex and Steve are the reason we are able to stay in business. They are assets and we are so lucky to have them. Thank you for the feedback and the recommendation!

April 24, 2020

Dealership Rating
Employee Rating

I went for a simple oil change and tire rotation. Whoever worked on the vehicle could not get it right. After leaving the dealership and already half way to my next destination I had to return because someon More

by PERALTAJRM
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Vitalie Munteanu , Hernan Fontana, Jonathan Mella

May 01, 2020

Tropical Ford responded

Thank you for taking time to leave this review. We work hard to ensure that every customer that chooses us for services leaves happy. We would like to hear more about why the work performed was not satisfactory. Please reach out to Carlos Sheppard at (888) 215-2256.

April 11, 2020

Dealership Rating
Employee Rating

When I thought it was going to be impossible they proved me wrong they are absolute the best i went in with a 2012 v6 and drove out a beautiful 2020 gt if you are looking for a good deal they are the people More

by carlosaruizpr72
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joshua w.

Apr 15, 2020

Tropical Ford responded

Thank you for this wonderful review, Carlos! Joshua will be thrilled to hear how much you enjoyed your experience working with him. Enjoy your new vehicle!

March 25, 2020

Dealership Rating
Employee Rating

The best TEAM in town and I’m very happy with my new vehicle! I can’t thank you enough! #FORD #Family #Tough Love It! More

by DERRICKMALLET
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Elsie Martinez , Chris Castillo, Bob Franklin, Steve Lucius, Alex Rodriguez

Mar 31, 2020

Tropical Ford responded

Ford Family Indeed! Thank you Derrick for the awesome compliment of being the best team in town. Best teams attract the best customers like your self. We can't thank you enough either for choosing Tropical Ford. Contact us any time with any future questions or inquires. Until next time. Enjoy your new Ford.

March 03, 2020

Dealership Rating
Employee Rating

Great people to work with. Steve was very helpful in the purchase of our 2015 f150 definitely would recommend them. Well worth the drive from Gainesville More

by BRAD82.xx
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Steve Lucius, Alex Rodriguez

Mar 05, 2020

Tropical Ford responded

Wow! Thank you so much for the fantastic review and the recommendation, Brad! We will be sure to pass your compliments on to Steve! Congratulations on your new F150 and we hope to get the opportunity to work with you again soon!

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