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Jack Grace
Refer Me
102 Reviews
Dealership Experience
35 yrs, 1 mo
Industry Experience
36 yrs, 8 mos
102 Reviews of Jack Grace
February 16, 2020
Great job!! I came in for a recall on my 2011 F150 and I saw a 2017 Ram1500 that I feel in love with and Vitalie Was able to get the job done with my trade in. I previously had some doubts about Tropical Fo saw a 2017 Ram1500 that I feel in love with and Vitalie Was able to get the job done with my trade in. I previously had some doubts about Tropical Ford but I am extremely satisfied with my purchase and the service I received!!!! More
by DCURTIS407
Verified CustomerOther Employees Tagged: Vitalie Munteanu , Jonathan Mella
Helpful 
January 23, 2020
You have been warned, there is nothing good about this place. Retired ford employee and they still took advantage of me. If you are stupid enough to go there take a lawyer with you. Liars cheats and thie place. Retired ford employee and they still took advantage of me. If you are stupid enough to go there take a lawyer with you. Liars cheats and thieves Is all that work there. More
by Casn
Other Employees Tagged: Steve Smith , Angie .
January 18, 2020
I was so impressed with the service. I dreaded coming in and it was so different than I have had before. It was so easy and convenient. Thanks and it was so different than I have had before. It was so easy and convenient. Thanks More
by bklot
Other Employees Tagged: Jonathan Mella, Paola
December 29, 2019
New car purchase Dealership was great!! They were helpful and patient. Corey (salesman), Jack (sales manager) and Jose (Finance) were fantastic. I would recommend Th Dealership was great!! They were helpful and patient. Corey (salesman), Jack (sales manager) and Jose (Finance) were fantastic. I would recommend This dealership to others. More
by MCJC934
Other Employees Tagged: Jose Gutierrez , Corey
December 06, 2019
Very personable group of people. The young lady that stayed with me through the process was very helpful her name is Peala, the gentleman Jack from the service dept. is making sure th The young lady that stayed with me through the process was very helpful her name is Peala, the gentleman Jack from the service dept. is making sure that all my needs for the cleanliness and detailing of the car are met. The finance manager Jose was very helpful and personable as we went through the daunting task of financing my vehicle. I have dealt with Tropical Ford several times over the years and have always been extremely satisfied with their service More
by dresser56
Other Employees Tagged: Jose Gutierrez , Paela D sorry don't remember last name
November 23, 2019
New Edge This is the 2nd car I bought from Tropical. This experience was better than the first one. Good to see all the long time employees still there. Steve This is the 2nd car I bought from Tropical. This experience was better than the first one. Good to see all the long time employees still there. Steve, Jack and Jose made the process easy. More
by wendyreiman
Other Employees Tagged: Jose Gutierrez , Jonathan Mella, Steve Lucius
November 14, 2019
Quick service! Came in for an oil change and tire rotation. Hector knows me and my car by sight and the job gets the done very quickly. Came in for an oil change and tire rotation. Hector knows me and my car by sight and the job gets the done very quickly. More
by wendyreiman
Other Employees Tagged: Hector Mendez , Jonathan Mella, Steve Lucius
November 09, 2019
Amazing Service was extremely fast and Very friendly. The gentlemen who worked on my car was nice and told me when it should be done promptly. At the end the Service was extremely fast and Very friendly. The gentlemen who worked on my car was nice and told me when it should be done promptly. At the end the man who drove my car up to me asked if I would like a free car wash and of course I said yes and my car looked brand new after, I really appreciate everything. More
by nikkiiwhiteee
October 28, 2019
Are you helping me, oh this person is? Oh back to you again. Not too pleased with my last trip. All I needed initially was an oil change. Should be pretty simple. Well when I parked my car and told the booth I n Not too pleased with my last trip. All I needed initially was an oil change. Should be pretty simple. Well when I parked my car and told the booth I needed an oil change they sent me inside to the “man in the yellow shirt”. I told him they sent me to you to request an oil change? He states, oh you’ll want to go out to the booth. I said they sent me to you. He says we’ll go back in and check with them. I go back to the booth. The booth gets a manager. The manager sends me back inside the building and FINALLY my oil change is scheduled. They said it should take an hour. Hour 20 minutes tops. I wait an hour and 35 minutes in the provided waiting room. When I get tired enough to look I see my car waiting there. I was told before I waited that someone would come get me when my vehicle was done. That never happened. I also asked them to look over my breaks. That never happened. Just a comedy of errors that could easily be prevented. Unhappy. More
by Chuwbacca
Other Employees Tagged: Steve Smith
August 24, 2019
Focus purchase Stephen was great with his help for my purchase of a 2019 Ford Focus! I didn't know when I walked in exactly what I wanted but he helped steer me in t Stephen was great with his help for my purchase of a 2019 Ford Focus! I didn't know when I walked in exactly what I wanted but he helped steer me in the right direction throughout our search and was extremely patient too! Thank you! More
by Joey M
Other Employees Tagged: Stephen - 5 stars
Dealership Inventory (231 Vehicles)
2023 Ford F-150 Lightning
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
