Jackie Mercer
Jackie Mercer at Grand Prairie Ford
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Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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5.0
469 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

17 yrs, 10 mos

Industry Experience

17 yrs, 10 mos

Languages Spoken

English English

5.0

469 Reviews

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469 Reviews of Jackie Mercer

April 23, 2024

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Jackie did an amazing job at getting us in not one but two vehicles that were in our price range and made sure we were happy. More

by chanceandgabby48
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 24, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Jackie went above and beyond to find the perfect vehicles for you, not just one! Finding cars that fit your budget and preferences is a key part of the car buying experience, and we appreciate you acknowledging Jackie's efforts. At Grand Prairie Ford, we strive to ensure customer satisfaction, and it sounds like Jackie made sure you left happy with two new vehicles! We'll be sure to pass on your kind words to her – she'll be happy to know her dedication is appreciated. Congratulations on your new cars! We hope you enjoy them for many years to come. Please don't hesitate to reach out to Jackie or any of our team members if you have any questions or need assistance in the future. Thank you again for choosing Grand Prairie Ford!

April 20, 2024

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Jackie always makes us fell like family. He takes the time make sure you are not only getting the right car for and your family but the best deal. Thanks again Jackie, until next time sir. More

by Jack12
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Alejandro Rodriguez in Finance

Apr 22, 2024

Grand Prairie Ford responded

We're delighted to hear that Jackie makes you feel like family at Grand Prairie Ford! Thank you for taking the time to leave such a heartwarming review. At Grand Prairie Ford, we believe in building relationships with our customers and understanding their needs. It sounds like Jackie truly embodied that philosophy by taking the extra time to ensure you found the perfect car for your family. We appreciate you acknowledging his dedication to finding you the best deal possible. Finding the right car at the right price is important, and we're glad Jackie achieved that for you. Thanks again for your kind words about Jackie. Please don't hesitate to reach out to him directly if you have any questions about your new car or need anything in the future. The Grand Prairie Ford family is always here for you!

April 17, 2024

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Service was great, he got me in and out quickly. Grand prairie Ford has a huge selection. More

by Davidjoesting
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Recommend Dealer
Yes

Other Employees Tagged: Romello Benton , Omar

Apr 18, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that your service experience was quick and efficient. We know your time is valuable, so getting you back on the road quickly is a priority. It's also great to hear you were impressed with our huge selection! Having a variety of vehicles to choose from allows you to find the perfect fit for your needs. Thanks again for choosing Grand Prairie Ford!

April 15, 2024

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This is my second purchase with Jackie, he makes this process too easy. I got the truck I wanted, the way I wanted it well before date promised. Jackie is amazing at what he does, if you are in the marke More

by Rmckee1218
Sales Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Grand Prairie Ford responded

We're so happy to hear you had another fantastic experience with Jackie! Making the car buying process as easy as possible is what we strive for, and it sounds like Jackie delivered once again. We're thrilled you got the exact truck you wanted, even well ahead of schedule! Thank you for the high praise – we'll be sure to pass your kind words on to Jackie. If anyone is looking for a new Ford and wants an amazing experience, Jackie is definitely your guy! Thanks again for choosing us, and congratulations on your new truck!

April 13, 2024

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Such a refreshing feeling coming from an awful experience at another dealership. So friendly here and such a clean facility. Got my dream truck 🤩 More

by corbin.stafford3
Sales Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Grand Prairie Ford responded

We're so happy to hear your experience was a refreshing change, Corbin! We understand that car buying can sometimes be stressful, and we appreciate you trusting us after a negative experience elsewhere. At Grand Prairie Ford, we strive to create a welcoming and friendly environment for all our customers, and it sounds like we achieved that for you. We're also glad to hear our facility was clean and inviting! Congratulations on getting your dream truck – that's fantastic! We're thrilled we could play a part in helping you find the perfect vehicle. Welcome to the Grand Prairie Ford family!

April 07, 2024

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If you need a new vehicle Go see Jackie Mercer if you want a great deal see this guy he gets the job done,great customer service at Grand Prairie Ford Thanks DW More

by Txpoolman
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

Apr 08, 2024

Grand Prairie Ford responded

We're thrilled to hear you had a fantastic experience at Grand Prairie Ford! Thank you for recommending Jackie Mercer! We appreciate you recognizing his excellent customer service and ability to get you a great deal. Jackie takes pride in making the car buying process smooth and enjoyable for our customers. We're glad you found the perfect vehicle and that Jackie exceeded your expectations. Thank you for choosing Grand Prairie Ford! Please let us know if there's anything else we can assist you with in the future.

March 31, 2024

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They were very helpful and actually beat the out the door price we discussed online. I would highly recommend this team! Thanks Jackie and Brandon. More

by robertraylutt
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Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Apr 01, 2024

Grand Prairie Ford responded

We're thrilled to hear about your fantastic experience, and especially impressed that you wanted to recognize Jackie and Brandon! It sounds like Jackie and Brandon went above and beyond for you, not only by being helpful but also by beating the out-the-door price you discussed online. That's a win-win! We'll be sure to pass your kind words on to them – they'll be happy to know their efforts were appreciated. There's no higher compliment than a recommendation! We appreciate you letting others know about your positive experience with Jackie and Brandon. We strive to be transparent with our pricing throughout the car-buying journey. We're happy to hear they were able to beat the price you discussed online. Thank you again for choosing Grand Prairie Ford, and thank you again for recognizing Jackie and Brandon's outstanding service. We look forward to seeing you again in the future for your service needs!

March 27, 2024

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Really food experience. I would recommend anyone looking to buy scar to consider this dealership More

by Uncappr
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Mar 28, 2024

Grand Prairie Ford responded

Thank you for the amazing review! We strive to provide a truly positive experience for everyone who walks through our doors, so hearing you would recommend us to others is incredibly rewarding. Congratulations on your new car! We hope you love it for many miles to come. Please don't hesitate to reach out to us if you have any questions or need anything at all.

March 27, 2024

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Make a good deal in record time. I would recommend this dealership friendly fast service More

by Uncappr
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Mar 28, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear you were able to get a great deal on your new car and appreciate you recognizing our friendly and fast service. At Grand Prairie Ford, we value your time and strive to make the car buying process efficient and enjoyable. We're happy you would recommend us – that means a lot! If you know anyone else looking for a great car buying experience, please don't hesitate to send them our way. Congratulations on your new car!

March 26, 2024

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Larry Davis always provides exceptional service and has impeccable communication. Always above and beyond my expectations. More

by PEROMO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Davis

Mar 27, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! It's truly rewarding to hear that Larry Davis consistently provides exceptional service and keeps you well-informed throughout the process. At Grand Prairie Ford, clear communication and exceeding expectations are what we strive for, and it sounds like Larry delivers on both! We'll be sure to pass your kind words on to Larry – he'll be happy to know his dedication is appreciated. Thank you for your continued trust in Larry and Grand Prairie Ford. We look forward to seeing you again soon!

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