Jacob Nooter | Page 3

I completely understand why Royal has such a great rating. Jacob Nooter met us at the door and stayed with us through the whole process, buying a car can take awhile! He was thorough, direct, and frie rating. Jacob Nooter met us at the door and stayed with us through the whole process, buying a car can take awhile! He was thorough, direct, and friendly. My husband hasn’t been this happy in a long time, I’m a bit jealous, lol! Thank you so much, Jacob it was an awesome experience and my husband now has his dream car that we can afford. You are the best! 5+ stars for you and Royal Kia. More

Helpful 4

Report | Print

We interacted with Jesus, Oscar and Jacob and they were all courteous , professional and patient. They were accommodating and friendly to our kids and made the process of buying a car as painless as possib all courteous , professional and patient. They were accommodating and friendly to our kids and made the process of buying a car as painless as possible. More

Helpful 3

Report | Print

Jake was attentive and understanding of our questions and needs. He did a good job explaining the features on the car without overwhelming us. We chose Royal for the price, but we're also very happy with the needs. He did a good job explaining the features on the car without overwhelming us. We chose Royal for the price, but we're also very happy with the service we received. We'll be recommending Royal and Jake to our friends and family. More

Helpful 6

Report | Print

I have been so TOTALLY impressed by the responsiveness and care shown!! I would recommend anyone/everyone to do business with Royal KIA and Jacob Nooter!! and care shown!! I would recommend anyone/everyone to do business with Royal KIA and Jacob Nooter!! More

Helpful 4

Report | Print

This is the best dealership to work with. Everyone from Sales to service have been spot on! Not to mention that my new car, second with this dealership, is absolutely amazing!! 10 Stars! Everyone from Sales to service have been spot on! Not to mention that my new car, second with this dealership, is absolutely amazing!! 10 Stars! More

Helpful 3

Report | Print

Best experience buying a car I’ve ever had. Wonderful customer service from Jacob Nooter! Wonderful customer service from Jacob Nooter! More

Helpful 6

Report | Print

Chris Perez from Royal Kia was the one who helped my dad and I pick out the best priced and best fitted car for the both of us. He was a good listener and very patient. He explained things in a way I could and I pick out the best priced and best fitted car for the both of us. He was a good listener and very patient. He explained things in a way I could understand. He was also a very understanding man. He even picked me up from my house to get to the dealership because I didn’t have a ride! I mean come on, what other dealership does this!? This is an example of exquisite customer service. And not to mention the fact that the morning I was supposed to buy the car, I sprained my ankle. He was caring enough to allow me to elevate my sprained ankle. You can tell the people at Royal Kia really care for their jobs, the people they work with, and the customers they provide for. -Syanna Sandate More

Helpful 2

Report | Print

Humberto is the man! Humberto Rodriguez provided me with absolutely transparent internet price quote with no hidden items, adequate number for sale price, and very very go Humberto Rodriguez provided me with absolutely transparent internet price quote with no hidden items, adequate number for sale price, and very very good grand total for a new Kia Niro. We live in Chandler AZ and we visited a few other dealers in the valley, so I was expecting that pricing is done to attract a buyer to come to a dealership and haggle to death. I was afraid to learn that its "conditional" pricing that I don't qualify, the numbers will get changed once we apply, and that there are hidden items like dealer options that are not included into advertised price. I came out totally happy. 1.Internet price matched the price listed on the window stickers. 2.Price was adequate and I would say it was low compared to stickers in other dealerships. 3.My total price for both out of the door and grand total turned out to be lower than quoted, I felt comfortable to explore other options like trade in, without hurting my grand total number. 4.Humberto stood up behind his words, quotes, and the way it works in Royal Kia, and he made me feel that they apply these same clear transparent and honest rules consistently for everything that they do. As a result I enjoy our new Kia Niro and the way it was bought. I wish Royal Kia a success, I recommend it to the friends, I would not hesitate to come buy another car here, these guys are pleasure to do business with, they esteem and appreciate themselves and hence they esteem and appreciate people that come to them. Its not just someone, thats how they make the team to work. Come meet them and you wont be disappointed. More

Helpful 2

Report | Print