Douglas Bell

Nissan of Rocky Mount responded

Hello, Thank you so much for taking the time to leave us this fantastic 5-star review! We are absolutely thrilled to hear that your salesperson provided you with a courteous, professional, and overall awesome experience. There is no higher compliment than your referrals, and we truly appreciate your willingness to recommend us to others. Providing a top-notch car buying experience is always our priority here at our dealership. Thank you for choosing NISSAN of Rocky Mount. We cannot wait to welcome you back and assist you again when you are ready for your next vehicle! Best regards, Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mountain

Nissan of Rocky Mount responded

Hello, Welcome back! Thank you so much for returning to Nissan of Rocky Mount for your second vehicle and for leaving a 5-star review. We are thrilled to hear that Douglas Bell took such great care of you. Listening to our customers and providing a relaxed, pressure-free car buying experience is exactly what we aim for, and we are so glad Douglas delivered that for you. We absolutely love the new 2025 Nissan Kicks, and we hope you get some well-deserved time off work very soon to hit the road and truly enjoy it! There is no higher compliment than your referrals, so thank you for continuing to trust our dealership. Wishing you many safe drives ahead in your new Kicks! Best regards, Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mountain

Nissan of Rocky Mount responded

Hi, Thank you so much for taking the time to leave us a 5-star review! We are so excited to hear that you consistently experience excellent service and fair pricing with us. It is especially wonderful to know how much you appreciate the video reviews and condition reports! We believe in total transparency when it comes to your vehicle maintenance, and our service department loves utilizing that technology to keep you fully informed about your car's health every step of the way. Thank you for continuing to trust NISSAN of Rocky Mount. We look forward to providing you with another outstanding experience during your next visit! Sincerely, Josh Kinner  Service Director NISSAN Rocky Mountain

Nissan of Rocky Mount responded

Thank you for taking the time to leave this positive review online! We’re so glad you enjoyed the welcoming atmosphere, our respectful staff, and the wide selection of vehicles. Providing a positive dealership experience is what we strive for every day, and it’s wonderful to hear that came through during your visit. Thank you for choosing Nissan of Rocky Mount and we hope to see you again soon! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for sharing your experience! We’re thrilled to hear that our team was helpful, understanding, and answered all of your questions. Making sure you leave with a smile is exactly what we aim for. We’re proud to provide a car buying experience that’s friendly, supportive, and focused on helping each customer find the perfect vehicle. We hope to see you again soon! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for this great review! We’re so glad Derrick took the time to understand exactly what you were looking for and answered all of your questions along the way. Taking that extra time is exactly what we aim for with every customer. We’re happy you found the right fit and hope you’re enjoying your new vehicle. Our goal is always to make the car buying experience smooth, personalized, and stress-free from start to finish! We hope to have you back again soon! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for taking the time to leave this positive review! We’re thrilled to hear that our team made you feel welcomed and respected throughout your visit. Creating a positive, comfortable experience for every customer is what we strive for. We’re glad you’d recommend us as a used car dealer in Rocky Mount to others, it means a lot to know our efforts to provide friendly, helpful service are noticed. We look forward to seeing you again in the future! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Chelsie! Thank you so much for the kind words! We’re thrilled to hear that our entire dealership team made you feel welcome from the moment you arrived. Buying your first car is such an exciting milestone, and we’re especially glad Doug was there to guide you every step of the way. It’s great to know he listened carefully, stayed within your budget, and helped you find a vehicle that checked all the boxes. We truly appreciate your recommendation and are honored you chose us for your first car buying experience. Enjoy every mile! Kelvin Bratcher Owner & Executive Manager NISSAN or Rocky Mount