Jake Hengsteler
Jake Hengsteler at Moore Chrysler Jeep
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Jake Hengsteler

Service Advisor

Moore Chrysler Jeep

8600 W Bell Rd
Peoria, AZ 85382

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70 Reviews
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70 Reviews

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70 Reviews of Jake Hengsteler

September 15, 2023

Dealership Rating
Employee Rating

Excellent people to purchase from. No high pressure and very informative. The only caveat that I could express was that one part of the roof lining was not connected. That was quickl More

by epardo0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Dominguez, Dylan Savey

Sep 16, 2023

Moore Chrysler Jeep responded

Thanks for the highly-rated review. We are happy our team was very informative and met all your needs promptly. If you have any more automotive needs stop by Moore Chrysler Jeep Fiat.

May 23, 2023

Dealership Rating
Employee Rating

I called to get a update on my Wagoneer that is in your shop from Jake. First time I’ve ever spoke to him. He was rude and short and didn’t provide any information on my vehicle. Totally unacceptable and h More

by eljr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Moore Chrysler Jeep responded

Hello, Please know we take your feedback seriously. Given the opportunity, we would like to speak with you about the level of customer service you received from our Service Team when trying to get an update on your vehicle. Would you mind reaching out to us at your earliest convenience so we can discuss this further? Sincerely, Kimberly Hyde & Miranda Burris Customer Care 623.972.6004 623.972.2300 x243 kimberlyh@mooreauto.com mirandab@mooreauto.com

May 17, 2023

Dealership Rating
Employee Rating

Good price. Excellent inventory of Jeeps Susan was awesome. Negotiated price was very good. This is our 4 vehicle from Moore. More

by epompa1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Moore Chrysler Jeep responded

Thank you so much for the five star review! We are so happy to hear you enjoyed your car buying experience with Sue and the team! Congratulations on your new car!

December 16, 2021

Dealership Rating
Employee Rating

It was a great experience no pressure sales would recommend love my Jeep and the service department is great as well More

by fariesm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Morris, George Tellez

November 15, 2021

Dealership Rating
Employee Rating

We have been doing business with Moore Chrysler for 25 years. Every experience has been awesome, fair, quick and hassle free. Every employee in every department has been respectful, professional, helpf More

by lmwilson83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lewandowski, Dustin Shepherd , Wally Illsley, Steve Sand, George Tellez, Maria Avila, (Rental Agent), Joel Schwerd (Product Specialist)

March 16, 2021

Dealership Rating
Employee Rating

I purchased a Jeep Wrangler 6 years ago from Moore. It was the third dealership I’d been to that day and a much better experience with Marty. I came back to Moore first this time and again was happy with More

by Keith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sue Robbins, Randy Dominguez , Troy Miller

November 30, 2020

Dealership Rating
Employee Rating

This the the 3rd car we have purchased from Moore. Everyone from Sue, our saleswoman to the manager and Richard in finance did all they could to make our purchase smooth and a pleasant experience. More

by paulabrownjames
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Robbins, Randy Dominguez, Steve Lewandowski , Steve Sand

August 06, 2020

Dealership Rating
Employee Rating

Everything went smoothly and very fast compared to other vehicle purchases in the past. It was a great experience, everyone was very helpful, knowledgeable and super friendly. I will buy from Moore again in More

by Francine
Recommend Dealer
Yes

Other Employees Tagged: Spencer Fredlund, Wally Illsley

Aug 07, 2020

Moore Chrysler Jeep responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and to know that our team was helpful, knowledgeable, and friendly, especially Wally, Spencer, Rich, and Jake. We are always here to help! Enjoy your Jeep!

June 26, 2020

Dealership Rating
Employee Rating

Our salesman was extremely personable and very helpful with my purchase. He was very understanding and knew exactly what we were looking for. He was also very knowledgeable of the vehicles I was looking a More

by harunrodriguez
Recommend Dealer
Yes

Other Employees Tagged: Randy Dominguez , Jay Johnson, Troy Miller

Jul 08, 2020

Moore Chrysler Jeep responded

Thank you for taking the time to review your experience here at our facility. We appreciate your review

June 06, 2020

Dealership Rating
Employee Rating

Nice dealership Received professional service from Wally and Steve Sands. This is our 5th Jeep from Moore Jeep and I would recommend them whole heartedly. Service dep More

by brbout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wally Illsley, Pete Saenz, Steve Sand

Jun 07, 2020

Moore Chrysler Jeep responded

Thank you for the great review! We will be sure to thank Wally and Steve for providing you with excellent service. We look forward to working with you again!

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