Jake Hengsteler | Page 7

Great service The best Jeep dealership in the valley. Jake is professional and always delivers. Every interaction with everyone at the dealership is always g ple The best Jeep dealership in the valley. Jake is professional and always delivers. Every interaction with everyone at the dealership is always g pleasurable. Thanks again Jake for taking care of my Wife’s vehicle and thank Dustin as well for expediting the parts. Michael DiLello The Tango Corp More

by VttoAz Verified Customer Verified Customer

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ZERO ACcountabilty / Quality Control Took my jeep there for warranty work (oil leak from rear main seal). Got it back, no visible oil leak. Yay. Afterwards my jeep occasional had startin Took my jeep there for warranty work (oil leak from rear main seal). Got it back, no visible oil leak. Yay. Afterwards my jeep occasional had starting problmens, I thought this was because it is not a daily driver, so it’s not being started but once/twice a week. Well took to run an errand and then it completely failed to start. Battery was fine. Called my mechanic friend to look at the starter. Starter was not reinstalled properly after the rear main work. It was actually damaged and there was an attempt to cover it up, then the tech didn’t even instal it right. Oh, and it was leaking oil from the same area. Took it back and complained about the starter. Got a verbal shoulder shrug, said there nothing they can do. They fixed the oil leak (again, and for now) but their failure to even address the starter and take accountability for it is unexecusable. They broke my starter and did nothing. WILL NEVER RETURN OR RECCOMMEND. More

by Worstdealer Verified Customer Verified Customer

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2012 Jeep Wrangler Jake has been very good to work with. He always knows what the problem is when I explain things to him. It really helps with assuring me that the prob Jake has been very good to work with. He always knows what the problem is when I explain things to him. It really helps with assuring me that the problems are being taken care of properly. More

by Cmax151 Verified Customer Verified Customer

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Everything was excellent Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you More

by bbgirltina@aol.com Verified Customer Verified Customer

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Everything completed in a timely manner No surprises. While this was a routine visit, everything handled in prompt, courteous manner. I have had Jeeps serviced at Moote for many years and No surprises. While this was a routine visit, everything handled in prompt, courteous manner. I have had Jeeps serviced at Moote for many years and I am happy with their work More

by jcj00012000 Verified Customer Verified Customer

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Always awesome I always show up unannounced due to my ever changing work schedule, Jake has always had me taken care of in a timely manner. This time in and.out in l I always show up unannounced due to my ever changing work schedule, Jake has always had me taken care of in a timely manner. This time in and.out in less than 45 min for an oil change. More

by Ewwmud Verified Customer Verified Customer

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Pricey oil change with a Smile? Polite, courteous, and efficient service from Jake! The only Shocker was the exorbitant bill for just an oil change! Over $100 was WAY TOO MUCH (IMO Polite, courteous, and efficient service from Jake! The only Shocker was the exorbitant bill for just an oil change! Over $100 was WAY TOO MUCH (IMO) for synthetic oil change More

by Easygoing Sr Verified Customer Verified Customer

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Outstanding Service Jake my service advisor helped me get through a major repair situation. I was thrilled with the customer service from beginning to end. I would highly Jake my service advisor helped me get through a major repair situation. I was thrilled with the customer service from beginning to end. I would highly recommend any customers to use (and trust) this great dealership with their auto service! More

by jhuget Verified Customer Verified Customer

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Moore service department THE BIGGEST SCAM ARTISTS RIPOFFS Moore Jeep service department is the biggest ripoff scammers . Stay far away. They really burnt my 75 year old mother in law. The worst mechanics ev Moore Jeep service department is the biggest ripoff scammers . Stay far away. They really burnt my 75 year old mother in law. The worst mechanics ever. Overcharged and lied about what was wrong with her vehicle. Very dishonest dealership. They lied on the work order about work performed. Do yourself a favor and go to another They really take advantage of elderly and women and people who do not know about vehicles. Jeep dealership nothing but trouble at Moore Jeep on Bell Road. Going to the Attorney General to get Justice. More

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Great Friendly, comfortable waiting area. Work completed in a timely manner. Everyone was considerate and very helpful. From sales to finance and service. T Friendly, comfortable waiting area. Work completed in a timely manner. Everyone was considerate and very helpful. From sales to finance and service. Thank you much. More

by LOISCORDOVA49 Verified Customer Verified Customer

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