71 Reviews
Write a Review71 Reviews of Jake Hengsteler
March 11, 2019
Everything went as planned. Went to get a oil change in the express lane. The service man was very good and pleasent. All went well and in a timely manner Went to get a oil change in the express lane. The service man was very good and pleasent. All went well and in a timely manner More
March 06, 2019
Oil change Brought the jeep for an oil change and to have a check engine light cleared after having tps code, and it was never cleared like i asked Brought the jeep for an oil change and to have a check engine light cleared after having tps code, and it was never cleared like i asked More
March 04, 2019
Great experience 👍 as for service & waiting. The location is convenient for you to get to, not too far from Sun City, Az. The employees are professional and courteous. The waiting time matched The location is convenient for you to get to, not too far from Sun City, Az. The employees are professional and courteous. The waiting time matched estimated time of completion for necessary service. More
March 04, 2019
Great Service Fast, polite service, car returned clean. Very happy, recommend! We have been coming here for a few years and really like. Our Jeep Wrangler is ju Fast, polite service, car returned clean. Very happy, recommend! We have been coming here for a few years and really like. Our Jeep Wrangler is just amazing, fun to drive. More
Other Employees Tagged: Dustin Shepherd, Aaron Angel, Justin Humphrey, Shawn Jordan , Mike Harrington, Kyle Ostwald, Travis Reagan
March 02, 2019
I had a nail in the right rear tire. My tire was repaired in a reasonable time and thoroughly inspected for any other problems. This is my third Jeep I purchased form Moore Chrysler Jeep My tire was repaired in a reasonable time and thoroughly inspected for any other problems. This is my third Jeep I purchased form Moore Chrysler Jeep over the last 20 Years. The reason I keep with the Jeep is the outstanding service department you have. I had a problem, about 2 years ago, with my Jeep and I did not even know there was a problem, however, your service people found the problem and fixed it before it became a real problem. Now that is outstanding service. More
March 01, 2019
Excellent Service This service center is above all others that I have delt with in the past. They’re on time with appointments & answer my questions. Great pastries 🥮 This service center is above all others that I have delt with in the past. They’re on time with appointments & answer my questions. Great pastries 🥮 while I wait ! More
Other Employees Tagged: Dustin Shepherd , Mike Harrington, Travis Reagan
February 28, 2019
I had a tire repair Every thing was completed timely in an excellent way in repairing the tire & the service person was informative in saying what had to be done to compl Every thing was completed timely in an excellent way in repairing the tire & the service person was informative in saying what had to be done to complete the repair. More
February 28, 2019
Found recalls I did not know about. Good donuts. Cost a little more then I had planned but just happy I had the money. Always pay more for work at dealers due to the "book" for labor an Good donuts. Cost a little more then I had planned but just happy I had the money. Always pay more for work at dealers due to the "book" for labor and cost. Always everyone gets talke into things they did not think about, but that's life. Good service and good customer relations. More
February 27, 2019
Treated me like family. I had a great experience at Moore Chrysler Jeep. The team there explained everything to me down to the penny, and was very friendly and professional. I had a great experience at Moore Chrysler Jeep. The team there explained everything to me down to the penny, and was very friendly and professional. I will definitely take my car to be serviced there from now on. More
Other Employees Tagged: Dustin Shepherd, Aaron Angel, Justin Humphrey, Shawn Jordan , Mike Harrington, Kyle Ostwald, Travis Reagan
February 22, 2019
Service writer I purchased my Used Jeep in 2017 and purchased extended warranty. My service writer is Jake Hengsteler. Over the past 2 years he has been the face I s I purchased my Used Jeep in 2017 and purchased extended warranty. My service writer is Jake Hengsteler. Over the past 2 years he has been the face I see and Jake is the best I have ever come across. His calm demeanor and knowledge is refreshing. He listens, which is a lost art. I hope dealership is utilizing this mans talent. The best!! More