James Chou | Page 32

James has a very sincere and professional attitude. He truly cares about the satisfaction of his customers. In my dealings with James, he demonstrated this passion before, during, and more importantley, truly cares about the satisfaction of his customers. In my dealings with James, he demonstrated this passion before, during, and more importantley, after the sale(s). He is pleasure to work-with! More

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James did a great job showing us the California and explained that if I wanted a new one I could buy the incoming demo model...but had to act fast today!! I was also helpful in discussing my trade in explained that if I wanted a new one I could buy the incoming demo model...but had to act fast today!! I was also helpful in discussing my trade in ...911S Porsche..he had been a Porsche dealer before and knew the model well...so I felt I got a reasonable trade in. When we returned for the car...with my grandkids, he was great again. took time to explain the new California and gave the kids a couple of Ferrari hats...to replace their Porsche ones. He also followed up aftert the sale to make sure everything was ok. In the first few days we managed to screw up the roof openning mechanism and he advised what to do, get the car into fix and Gino took care of that and had the car driven to the shop and back. Great service...we appreciate it having now three Ferraris!! More

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My experience with all personnel was truly excellent. My wife feels the same way. We were treated in a very professional manner but at the same time, as friends. We both received the impression that all of wife feels the same way. We were treated in a very professional manner but at the same time, as friends. We both received the impression that all of the Ferrari / Maserati people we had contact with liked what they were doing. In my mind, this is a recommendation of the highest caliber. The follow-up by James Chou was very much appreciated. Thank you, Ferrari / Maserati of San Francisco. Sincerely, P.J.McQueen P.E. More

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The Ferrari of San Francisco sales team are hardworking and straightforward. They will bend over backwards to ensure the best deal possible! After-sales service has also been excellent and I look forward and straightforward. They will bend over backwards to ensure the best deal possible! After-sales service has also been excellent and I look forward to doing business with them again. More

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Greetings! I live in Los Angeles, far away from this dealership in Northern CA. When I was searching the country for a mint condition certified used Ferrari F-430 I found this dealership and this sales dealership in Northern CA. When I was searching the country for a mint condition certified used Ferrari F-430 I found this dealership and this sales rep to be the most competitive. During the sales process I felt that James did an excellent job of working with me and for me to get the best deal possible on my vehicle. James took care of everything, I purchased the car sight unseen, the delivery to Los Angeles was flawless and the car (If you can call a Ferrari F-430 just a "car") was amazing. I felt that by getting outside of Los Angeles I was able to save more than $10,000.00 on any similar vehicles. Ferrari's are not your daddy's Ford. Where you buy and how you buy makes a big difference when it comes time to flip it for the next toy. James Chou at Ferrari of San Francisco knows how to take care of his clients. Before the sale, during the sale, after the sale. When it comes time to order a 458 Spider (when they make one), I will go out of my way to buy from this dealership. When you buy from F of S, you become part of a family. If you are looking for a dealership for your next Ferrari or Maserati choose Ferrari of Sanfrancisco, if you need a sales rep, ask for James Chou. More

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The whole experience with the dealership and employees has been spectacular. Everybody is friendly and helpful. James worked on finding the exact right car I was looking for and has kept me in the loop wi has been spectacular. Everybody is friendly and helpful. James worked on finding the exact right car I was looking for and has kept me in the loop with the local Ferrari events. Gino babied the car prior to delivery and was extremely flexible in his schedule when installing some post purchase upgrades. The follow up is impeccable. Highly recommend. More

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My first time purchasing Ferrari from a dealership. James Chou and Tom McAfee have been most helpful. I have dealt with multiple sales professionals in the past but these gentlemen stand out since the James Chou and Tom McAfee have been most helpful. I have dealt with multiple sales professionals in the past but these gentlemen stand out since they sincerely care about customer satisfaction. I have known them at Porsche Dealership in San Jose, their previous employer; hence, when I heard about their move to Ferrari of San Francisco, I felt confident that I will be better served at Ferrari dealership as well. More

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Top notch sales experience. Very friendly and fun. Very good service and followup. There are other choices to obtain sales and service. This is my choice. good service and followup. There are other choices to obtain sales and service. This is my choice. More

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Great friendly staff. Extremely knowledgeable about not only the newer Ferraris but also the older generation ones. Has access to information if they don't have it immediately. Wouldn't buy a Ferrari only the newer Ferraris but also the older generation ones. Has access to information if they don't have it immediately. Wouldn't buy a Ferrari from anywhere else. More

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