47 Reviews
Write a Review47 Reviews of James Madison
April 28, 2024
I met only pleasant people and was treated courteously on arrival. My return visit to retrieve my car was the same. I will definitely make Albany Subaru as my go-to service center. Thank you. arrival. My return visit to retrieve my car was the same. I will definitely make Albany Subaru as my go-to service center. Thank you. More
April 27, 2024
Very professional and courteous, made aware of all procedures ahead of service and was out in less time than scheduled . procedures ahead of service and was out in less time than scheduled . More
Other Employees Tagged: Nick Riise
April 26, 2024
Everyone was very accommodating for my situation. I needed to leave my car earlier than my scheduled appointment because I had to go out of town. It felt like they wanted to really make sure I was ta I needed to leave my car earlier than my scheduled appointment because I had to go out of town. It felt like they wanted to really make sure I was taking care of. My service advisor was great did not feel like he was selling anything to me. More
April 24, 2024
quickly and efficiently too care of warranty issue. Great communication with team and car was available eary. Great communication with team and car was available eary. More
Other Employees Tagged: Nikkie Ali
April 14, 2024
Aaron and James are always super friendly upon greeting and consistent with excellent service. They communicate very well and always answers my questions in a timely and professional manner. They are the and consistent with excellent service. They communicate very well and always answers my questions in a timely and professional manner. They are the best and I appreciate them! More
Other Employees Tagged: Aaron Pearson
April 13, 2024
Very friendly and helpful. Clean and accommodating. Waiting time is reasonable and fair. Happy with service. Clean and accommodating. Waiting time is reasonable and fair. Happy with service. More
Other Employees Tagged: Stephen Swisher, Alan Poon, Terrence Mullins, Steve Moore
April 08, 2024
From the start to end the service is great! Also Rick from the shuttle service was amazing. Also Rick from the shuttle service was amazing. More
Other Employees Tagged: Jay Parafina
April 08, 2024
Everything ran smoothly and the shuttle serve was awesome! Everything was perfect. I was pleased that a service appointment was booked without me have to do and the reminders were great - service was awesome! Everything was perfect. I was pleased that a service appointment was booked without me have to do and the reminders were great - service was done on time! More
Other Employees Tagged: Stephen Swisher, Philip De La Cruz
April 07, 2024
Needed thermo control valve to be replaced. Happy that the replacement part was available and that job was completed same day. xxxxxxto Nikkie for assisting with the tcv issue. Also needed n Happy that the replacement part was available and that job was completed same day. xxxxxxto Nikkie for assisting with the tcv issue. Also needed new battery. Was expecting that since battery was over five years old. Approved battery replacement but was shocked that it cost over $400. Can somebody explain why so expensive? AAA charges about half of that. More
Other Employees Tagged: Nikkie Ali