63 Reviews
Write a Review63 Reviews of James McElmurry
November 08, 2023
The service was excellent, Barbara and Todd went above and beyond. I can’t believe I have had such a wonderful experience with them! Other dealers don’t care about their customers like they do. I traded i and beyond. I can’t believe I have had such a wonderful experience with them! Other dealers don’t care about their customers like they do. I traded if my vehicle on a new one and the sales department is just as exceptional as the service. Ray was excellent in dealing with my needs and the sale was excellent. More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, Todd Brown, Barbara Lavendusky , Justin Gearhart, Myracle key, My sales man, Ray
September 28, 2023
Text service I look forward to going there all the time. The world changes are excellent and fast. The world changes are excellent and fast. More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, David Adair, Todd Brown, Barbara Lavendusky , Justin Gearhart, Chris Hendricks, Myracle key
September 25, 2023
This dealership sold me a lemon & couldn't care less. I bought no extended warranty because I could not afford it. We are elderly & on a fixed income. Less than 30 days after I bought yhe car I bought I bought no extended warranty because I could not afford it. We are elderly & on a fixed income. Less than 30 days after I bought yhe car I bought it in for an ac that didn't work. Charged me $1400. & did NOTHING. I bought it 2 weeks later & they still didn't do anything. I brought it in about 2 weeks later. Charged me $3,000. They have had it for literally a month, nothing has been done. This place takes advantage of senior citizens & is NOT the reputable dealership they claim to be!!! More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, Todd Brown, Barbara Lavendusky , Justin Gearhart, Chris Hendricks, Myracle key, Bryce(salesman) 0
September 01, 2023
The service manager is awesome always willing to make things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questi things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questions you may have. Parts people are always trying to go out of their way to ensure that they can get you the parts you need when you need them and not 3 months from when you actually need them. My only criticism is that one tech needs to slow down a bit and not be in such a rush to finish a job that they over look simple things. It all got fixed and everything but he just needs to slow down a bit especially on the big jobs and make sure that everything is done the way it’s supposed to be. Other than that, it’s the only service center I will take my vehicles to get fixed. More
Other Employees Tagged: Shaun Hamilton, Tanner Sampley, Amanda Wilson, David Adair, Todd Brown, Barbara Lavendusky , Justin Gearhart, Chris Hendricks
August 25, 2023
I will never buy another car from this dealership again. I will tell that to everyone. It had 56,000 miles on it & the AC went out. Cost me $1,400 , it did nothing. It has been back 3 more times. Never fixe I will tell that to everyone. It had 56,000 miles on it & the AC went out. Cost me $1,400 , it did nothing. It has been back 3 more times. Never fixed. Now they say it will be $3,000 plus parts. Go elsewhere. This is SORRY place. More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, David Adair , Justin Gearhart, Bryce
August 09, 2023
They are great! Always helpful when have questions or need something fixed! We'll jeep coming back! Always helpful when have questions or need something fixed! We'll jeep coming back! More
Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair , Justin Gearhart, Chris Hendricks, Brittaney Smith, Ray
July 25, 2023
Fast diagnosis on my car and completely transparent on what was wrong, and what needed to be fixed what was wrong, and what needed to be fixed More
Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith
July 18, 2023
It is really a first class dealership very professional very helpful and work really fast very helpful and work really fast More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith
July 14, 2023
never doing business with LCJDR again Worst Service, wasted a trip coming down for them to tell me it would be 4 hours for them to inspect my Vehicle. then the lady at the counter was very Rude, just go wasted a trip coming down for them to tell me it would be 4 hours for them to inspect my Vehicle. then the lady at the counter was very Rude, just going to Stick with David Standly or Landers. More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith
July 09, 2023
Very very professional at their work and clean clean waiting area with snacks and water available waiting area with snacks and water available More
Other Employees Tagged: Shaun Hamilton, David Adair, Todd Brown , Myracle key, Brittaney Smith