Jamie Warren

Worst car purchase experience, I have ever had. I purchased a used Jaguar online, worked with a sales person and agreed on a price. This was the easy part. I live in NC and I paid to have the car d I purchased a used Jaguar online, worked with a sales person and agreed on a price. This was the easy part. I live in NC and I paid to have the car delivered. The day the car arrived, the driver didn't have any paper work for car, and the temporary tag was in someone else name. I called the dealer back and make them aware of issues. A week goes by and no contact from anyone at dealership. When the paper work arrives it has the wrong address on all paper work . None of the forms where signed or completed by dealer, I have contacted an attorney. They just want your money. No one from dealer has contacted since I handed the driver a check. 4/23/24-I still have not gotten a signed damage form for car purchased and the temp tag expires this week, I have contacted my DMV here in NC and they don't have any paper work for car. Can you please advise ? More

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They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!! More

by Edgar Beltran Verified Customer Verified Customer

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Great experience. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time. More

by jwarren1108 Verified Customer Verified Customer

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We had a great experience with Jim Ellis GMC. Very professional and thorough process. We are very satisfied. Very professional and thorough process. We are very satisfied. More

by Woody Verified Customer Verified Customer

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Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car. Attentive to customer need and went over bells and whistles of function of car. More

by mckissics Verified Customer Verified Customer

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Team Jim Ellis is the top dealership in Atlanta. Call Ricardo for your car needs! Call Ricardo for your car needs! More

by GWEST3 Verified Customer Verified Customer

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Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here. dealership. Looking forward to continuing with service visits here. More

by ERICT3 Verified Customer Verified Customer

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We had great service at Jim Ellis Buick. We would use the again in the future We would use the again in the future More

by MCGRAW4 Verified Customer Verified Customer

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We were pleasantly surprised at the great customer service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to a service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to anyone in the market for a new or used vehicle! Thanks so much for taking such good care of us during our purchase!! More

by stevenmedley1 Verified Customer Verified Customer

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I purchase many vehicles annually and this was one of the best experiences I've ever had. The GM and sales person assigned were top notch and would highly recommend this dealership. best experiences I've ever had. The GM and sales person assigned were top notch and would highly recommend this dealership. More

by DrsZarzana Verified Customer Verified Customer

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