Jay Lazaro | Page 2

Great customer service. Everything was explained to me in detail, and I was made to feel important. Everything was explained to me in detail, and I was made to feel important. More

by Corylang1975 Verified Customer Verified Customer

Helpful 0

Report | Print

Engine lite came on in my Expedition. Two Ford dealerships couldn’t check it for a couple weeks. Jay said f I could leave it for 2 days they’d get it in and let me know. He called don Tue Two Ford dealerships couldn’t check it for a couple weeks. Jay said f I could leave it for 2 days they’d get it in and let me know. He called don Tuesday, told me the problem and ordered parts. Parts were back ordered and he got me a car to drive. My car was fixed before the other dealerships could even get me in. Jay was great, kept me informed and even got the car the routine service. More

by DHENDRIC29 Verified Customer Verified Customer

Helpful 0

Report | Print

Very expensive to replace a passenger door handle. Made an appointment for Friday morning, which really isn’t an appointment, but expressed that I would be waiting for the car to be fixed. Ended up wa Made an appointment for Friday morning, which really isn’t an appointment, but expressed that I would be waiting for the car to be fixed. Ended up waiting the entire day. There was confusion between the shop and the representative as to the amount that needed to be paid. Apparently the door had to be taken apart twice because the first time didn’t work. Also heard two sales people in front of me talking about commission, and how upset one was that he wasn’t getting his fair share. Not a good representation of Ford during this experience. More

by MJARVIS2000 Verified Customer Verified Customer

Helpful 0

Report | Print

Fueron ambles y rápidos en tregar la camioneta a buen tiempo y buen servicio todo bien tiempo y buen servicio todo bien More

by arturo.adl37 Verified Customer Verified Customer

Helpful 0

Report | Print

Omeara is always responsive and the service team is communicative, honest, and tries to get the best option for your dollar. communicative, honest, and tries to get the best option for your dollar. More

by rgreene12 Verified Customer Verified Customer

Helpful 0

Report | Print

Great place of business the staff is very knowledgeable and. Professional and very friendly I highly recommend this Place and. Professional and very friendly I highly recommend this Place More

by Dano Verified Customer Verified Customer

Helpful 0

Report | Print

Hector was great to work with when I bought my F150. We discussed multiple options and price points, found the features I wanted at a competitive price. Hector was also great with follow-up communicatio We discussed multiple options and price points, found the features I wanted at a competitive price. Hector was also great with follow-up communication and details after the sale was complete. More

by I_am_jcott Verified Customer Verified Customer

Helpful 0

Report | Print

I was so happy that they had a mobile team to come to my home! So convenient! Thank you! home! So convenient! Thank you! More

by Lopatowski13 Verified Customer Verified Customer

Helpful 0

Report | Print

El trato fue cordial. En todo momento estuvieron en contacto conmigo y me explicaron el proceso. En todo momento estuvieron en contacto conmigo y me explicaron el proceso. More

by michavramos Verified Customer Verified Customer

Helpful 0

Report | Print

They were on time professional and did what they said would do. We were pleased. would do. We were pleased. More

by Leroygilbert57 Verified Customer Verified Customer

Helpful 0

Report | Print