Jay Lazaro
Jay Lazaro at O'Meara Ford
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Jay Lazaro | Page 3

Service Advisor

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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4.3
148 Reviews
4.3

148 Reviews

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148 Reviews of Jay Lazaro

April 10, 2023

Dealership Rating
Employee Rating

Jair was the best customer service representative I’ve spoken to in a long time. More

by WAAAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2023

WAAAZZ responded

One of the best experiences I’ve had with a dealership service.

April 10, 2023

Dealership Rating
Employee Rating

The staff was really nice and informative. If I had a question about my car I was able to contact them and they answered as quick as they could. They were also very quick with fixing and help More

by Orienn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 11, 2023

O'Meara Ford responded

Orienn, Thank you so much for your excellent review! We are so glad that Jay had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

April 10, 2023

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Employee Rating

Customer service, after my car was completed, could use some work. Maybe some coaching on how to behave in front of customers? More

by kchilbilli
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miranda McDermott, Service Manager

Apr 11, 2023

O'Meara Ford responded

We are very happy to hear Jay, Miranda, and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2023

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Had a horrible experience with the service advisor. Had to bring my vehicle back immediately after picking it up for repairs. More

by bamafan20
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mark Bultje

Apr 07, 2023

O'Meara Ford responded

We're sorry to hear about your experience. Can you reach out with your contact information so that we can look into this further?

April 01, 2023

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Great customer service! ! Highly recommend O’Meara Ford for service. They took great care of me! More

by Johnstonfamily6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Earl Golos, Shaun Lewis , Joey Doyle, Miranda McDermott

Apr 01, 2023

Johnstonfamily6 responded

Great customer service!

March 20, 2023

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Employee Rating

Great place and the people were nice too i’m happy with the work they done and the people were nice More

by Sweet Pea
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2023

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2023

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Employee Rating

Always stellar service, Tony and the entire team are great 👍 Everyone is always great and friendly Great Cust service always welcoming Would never go anywhere but O’Meara Ford More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Earl Golos, Shaun Lewis , Joey Doyle, Miranda McDermott

Mar 19, 2023

O'Meara Ford responded

Thank you for your very kind review, Barb. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

March 13, 2023

Dealership Rating
Employee Rating

When I initially dropped my car off they had it for 45 days waiting on parts and no work was preformed. At that point I asked if I could pick up my car and drive it until the parts came in. After I picked More

by Dennis
Service Price Transparency
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Recommend Dealer
No
Mar 14, 2023

O'Meara Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 12, 2023

Dealership Rating
Employee Rating

Great customer service. Kept me informed the whole process.. very satisfied with how my vehicle is running now. Trinidad was very helpful and friendly More

by christy.pokorny
Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Earl Golos, Shaun Lewis , Joey Doyle, Miranda McDermott, Trinadad

Mar 13, 2023

O'Meara Ford responded

Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, Christy, and we hope to see you again!

March 08, 2023

Dealership Rating
Employee Rating

I was able to get my truck in, have 2 different issues looked at and repaired in just a couple days. Good service and quality work. More

by swickstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bultje

Mar 09, 2023

O'Meara Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.

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