Jeff Brown
Jeff Brown at Mike Castrucci Ford of Alexandria
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Jeff Brown | Page 2

Finance Manager

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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4.5
76 Reviews

Dealership Experience

8 yrs, 3 mos

4.5

76 Reviews

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76 Reviews of Jeff Brown

November 24, 2020

Dealership Rating
Employee Rating

Found these guys online because they had a rare color combo Navigator that my local dealer in PA couldn’t find. Mike ROUTT took my call and walked me through a seamless process of obtaining the vehicle More

by kvs20012
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Routt , Jeff Cheser

Nov 30, 2020

Mike Castrucci Ford of Alexandria responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

October 11, 2020

Dealership Rating
Employee Rating

Everyone was extremely nice and professional and laid back. Truly appreciate d the entire experience and would recommend you all to anyone. Customer Service and overall experience...A+ More

by Mattc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stratton

Oct 12, 2020

Mike Castrucci Ford of Alexandria responded

Hi Matt, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

September 28, 2020

Dealership Rating
Employee Rating

Found out last Thursday I needed to get a car. I looked up mike castrucci online answered a few questions. Within a couple minutes got a call from Russell Holloway. On Saturday at noon I was in a new (to m More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Smith, Russell Holloway

Sep 29, 2020

Mike Castrucci Ford of Alexandria responded

Good morning Tim, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

July 24, 2020

Dealership Rating
Employee Rating

Andrew was my salesman. Typically my dad will get very frustrated with salesmen, as he’s worked around them for so long he’s quite aware of their typical strategies. Andrew was amazing! My dad and I had a More

by Jevans
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wilburn

Jul 27, 2020

Mike Castrucci Ford of Alexandria responded

Good morning, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

March 03, 2020

Dealership Rating
Employee Rating

Rodger Lyons was very friendly and helpful. Made the buying process really easy. I usually don't go to dealerships unless I have to. No regrets here, I left happy! More

by F150guy
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons

Mar 04, 2020

Mike Castrucci Ford of Alexandria responded

We always love bringing our customers the kind of service and level of care that they deserve. We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

February 24, 2020

Dealership Rating
Employee Rating

2020 F250 Happy Customers Mike Routt, Gary Edmundson came through for us again. We have now purchased 4 trucks from them in the last year. Even when there was a problem in ship More

by rich.vilvens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Edmondson, Ken Klotter, Mike Routt , Rod Ely

Feb 25, 2020

Mike Castrucci Ford of Alexandria responded

Hi Rich, congratulations on your 2020 Ford F-250! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

February 15, 2020

Dealership Rating
Employee Rating

Roger was very knowledgeable, helpful, and very thorough through the whole process of buying my car. I would highly recommend asking for him to help you buy your next car. On a whole the dealership staff More

by Rachel
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons

Feb 17, 2020

Mike Castrucci Ford of Alexandria responded

We always love bringing our customers the kind of service and level of care that they deserve, Rachel. We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

February 15, 2020

Dealership Rating
Employee Rating

Roger Lyons was very helpful at helping me find a car I could afford. I think he was nice and knowledgeable about the cars I was looking at. More

by Kimriley65
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons , Rod Ely

Feb 17, 2020

Mike Castrucci Ford of Alexandria responded

Hi Kim, thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

February 01, 2020

Dealership Rating
Employee Rating

Roger was was very helpful with finding us the right car and helping us stay on budget. Everyone involved with our purchase was extremely kind and curtious. Very much appreciated! More

by courtney.plummer33
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons , Scott Wright

Feb 03, 2020

Mike Castrucci Ford of Alexandria responded

Thanks for the great rating, Courtney! We greatly appreciate the support and we look forward to seeing you again in the future!

January 15, 2020

Dealership Rating
Employee Rating

Excellent Transaction!!! Mr. David Robinson is an incredible professional, who went above and beyond! I would buy another vehicle here, and from David, without hesitation! More

by Bob : )
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Robinson

Jan 16, 2020

Mike Castrucci Ford of Alexandria responded

Thanks for the great rating! We greatly appreciate the support and we look forward to seeing you again in the future!

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