Jeffrey Oldham
Jeffrey Oldham at Herb Chambers Hyundai of Auburn

Jeffrey Oldham | Page 2

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.4
20 Reviews
4.4

20 Reviews

Write a Review

20 Reviews of Jeffrey Oldham

January 22, 2024

Dealership Rating
Employee Rating

Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

January 15, 2024

Dealership Rating
Employee Rating

This dealership was great , they were very welcoming, they took care of me quick and talked with nothing but respect. It was truly a great experience. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Herb Chambers Hyundai of Auburn responded

Hi Stephanie! We're so glad to know that you had a great experience at Herb Chambers Hyundai of Auburn. We pride ourselves on our welcoming atmosphere and respectful service. Thanks for the review!

January 09, 2024

Dealership Rating
Employee Rating

Alexandra is ok good service. The problem is not about her, is about the dealer More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Herb Chambers Hyundai of Auburn responded

Rudy, I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

December 18, 2023

Dealership Rating
Employee Rating

Very professional and courteous. Love that place. Always quick and attentive I’m a customer for life. More

by Jpconnery1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Herb Chambers Hyundai of Auburn responded

We're delighted to know you've had such positive experiences at Herb Chambers Hyundai of Auburn. We appreciate your loyalty and look forward to serving you for many years to come! Safe travels!

November 29, 2023

Dealership Rating
Employee Rating

No complaints, great service, pleasant waiting area. Workers are very nice, professional. Prices are reasonable. More

by uptown134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a positive experience at Herb Chambers Hyundai of Auburn! We strive for great service and reasonable prices. Thanks for the feedback, we appreciate it!

November 29, 2023

Dealership Rating
Employee Rating

I had a very positive experience at Herb Chamber of Auburn. Jeffery was professional and curious. I was provided a loaner car and I forgot 2 bags in it when I returned it. They promptly located my bags More

by forgetitall2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a positive experience with us and that Jeffery was able to assist you professionally. It's great that our team could help secure your forgotten items, too! We hope the tire promotion made things easier for you. Thanks for choosing Herb Chambers Hyundai of Auburn!

November 02, 2023

Dealership Rating
Employee Rating

I called about 2 months ago, and was given an appointment for Nov 1. I delivered the car about 4:00 pm on Tuesday, Oct 31, and filled out a simple form with identifying information. I waited all day Wed, Nov More

by mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2023

Herb Chambers Hyundai of Auburn responded

Mikey, I'm sorry to hear about your experience. This is not the level of service we aim for and it's clear that we fell short in this instance. We would appreciate another chance to make things right with you if you're willing. Please reach out so we can discuss a suitable solution or answer any questions you may have. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Nov 06, 2023

mikey responded

Thanks, Rusty. I originally called for an appointment because I (still) need and estimate for fixing the engine. The person whom called me on Nov 2 said there were "tests" which needed to be done to confirm the problem - like just listening to it rattle isn't enough. He also said "just bring it by." Anyway, I need to know how long these "tests" are likely to take, so I can work out when I can "bring it by." Three adults share this car, so it gets used every day. Mike McLeod (Mikey)

October 27, 2023

Dealership Rating
Employee Rating

Very efficient and through in their inspection of my vehicle and then the proper recommendations More

by jlpeas47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Herb Chambers Hyundai of Auburn responded

Thanks for trusting the Herb Chambers Hyundai of Auburn team with your vehicle! We look forward to serving you again in the future!

September 15, 2023

Dealership Rating
Employee Rating

They suck over priced on oil change never use them again. ..never.ever 140.00 dollars More

by brianpebbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 06, 2023

Dealership Rating
Employee Rating

I was in panic about my car and check engine light and Jeff called me back and squeezed me in 3 weeks before my appointment. My car was fixed in a day and he kept me updated along the way professionally. More

by Kristin78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Herb Chambers Hyundai of Auburn responded

Kristin, we're so glad to know that Jeff was able to assist you promptly and professionally at Herb Chambers Hyundai of Auburn. We always aim for top-notch customer service! Feel free to reach out anytime with questions - happy driving!

Sep 06, 2023

Kristin78 responded

Thank you so much.

2

Dealership Inventory (238 Vehicles)

used 2021 Chevrolet Equinox car, priced at $24,998
2021 Chevrolet Equinox
used
Pacific Blue exterior
6 speed automatic
All-Wheel Drive
used 2021 Honda HR-V car, priced at $22,998
2021 Honda HR-V
used
Crystal Black Pearl exterior
continuously variable automatic
All-wheel Drive
used 2020 Hyundai Elantra car, priced at $18,998
2020 Hyundai Elantra
used
Quartz White Pearl exterior
continuously variable automatic
Front-wheel Drive
used 2019 Hyundai Elantra GT car, priced at $14,998
2019 Hyundai Elantra GT
used
Summit Gray exterior
6 speed automatic
Front-wheel Drive
new 2024 Hyundai Elantra HEV car, priced at $30,120
2024 Hyundai Elantra HEV
new
Intense Blue exterior
6 speed automatic with auto-shift
Front-Wheel Drive
new 2024 Hyundai Elantra HEV car, priced at $26,940
2024 Hyundai Elantra HEV
new
Amazon Gray exterior
6 speed automatic with auto-shift
Front-Wheel Drive