Jenna Clancy | Page 2

Had a great experience with the service depth. Very professional. Area was clean, the emoyees very courteous. Very professional. Area was clean, the emoyees very courteous. More

by rhegstrand Verified Customer Verified Customer

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On time Told me up front about the coverage that was past expiration so no surprise past expiration so no surprise More

by CNGRUSSING Verified Customer Verified Customer

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The repairs were fine but took about a month to complete. They had my vehicle the entire time so surprised they couldn’t work it in. They had my vehicle the entire time so surprised they couldn’t work it in. More

by gmahling Verified Customer Verified Customer

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Very good dealer compare to other dealers in the city. I would definitely recommend this dealership and their service center customer service. I would definitely recommend this dealership and their service center customer service. More

by Ashish Jaiswal Verified Customer Verified Customer

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Even with an “as is” car there should be a minimum to fix everything to working order. There’s no way to find all the small problems before buying, that should be left on the dealership to explain all issues everything to working order. There’s no way to find all the small problems before buying, that should be left on the dealership to explain all issues they are not willing to fix before sale, left a sour taste in my mouth. Charged me for issues already known and told to them by me and they come back with basically nothing done and a bill for 1 hour worth of work for $160. Took forever for management to come talk to me while car was being put in service while I was possibly thinking the service will be free. After service was completed where I was told I have to pay for the labor for nothing done except 1 screw put in for 1 hour worth of work, management came and talked to me about something they could do, which was nothing in terms of labor cost. Really bad look from my side dealing with Morries 2x now, first time I bought another Audi from the Morries Ford I also got the run around and told lies to my face at the beginning just so I would be happy and get me out the door. A good example of good service is a place called Samaritan Tire Minnetonka, they only charge me for actual work done when you’re a returning customer. Had a weird sound and flapping noise under the previous car and they took it in, drove it around, lifted it up, and told me it was just a plastic piece that was flapping around and they tied it down, then gave me back my car free of charge and told me it was no big deal so they charged me nothing. Morrie’s is so bad in comparison. I will not be coming back and of course will be telling everyone of these stories years to come. More

by MICLIU Verified Customer Verified Customer

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Did help me get the job done and help me get done what i could at the tlme nice customer service could at the tlme nice customer service More

by Sandyandrews65 Verified Customer Verified Customer

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Jenna is the BEST! She was able to keep me up to speed while the car was in the shop getting worked on. She was able to keep me up to speed while the car was in the shop getting worked on. More

by MCSHORT Verified Customer Verified Customer

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Dropped car off night before to avoid getting up early on day off. Was called 7:30 AM, to sell me addional services before they even looked at car. Air filter removed, declined new filter, was reinstalled day off. Was called 7:30 AM, to sell me addional services before they even looked at car. Air filter removed, declined new filter, was reinstalled upside down so debris wa blower into the fan motor, causing loud rattle when turn on, necessary to return on another day to have it cleaned out. When checking out person next to me was having service issues as well, service advisor didn't seem to listening to her. More

by krissod Verified Customer Verified Customer

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Always great service. Friendly staff. Love the new building. Very sleek. Very modern. A nice upgrade. Would love to buy my next car there. However I'm looking at a Genes Friendly staff. Love the new building. Very sleek. Very modern. A nice upgrade. Would love to buy my next car there. However I'm looking at a Genesis. More

by BEKAHJOHNSTON Verified Customer Verified Customer

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Very happy with the service and entire experience. Enjoyed my ride to work also. I feel good driving my car knowing it has been fully checked out. Thank you! Enjoyed my ride to work also. I feel good driving my car knowing it has been fully checked out. Thank you! More

by Imcorbin Verified Customer Verified Customer

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