Jennifer Bowen | Page 14

Very pleased with my entire experience at Klaben. The entire staff did everything they could to make the process as quick and easy as possible! Everyone I met made it their top priority for me to be The entire staff did everything they could to make the process as quick and easy as possible! Everyone I met made it their top priority for me to be happy and that meant a lot! More

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Simply put, the Klaben Ford dealership is an outstanding Ford dealership. Louis Polos is a man of integrity. His word can be trusted, no gimmicks here. Louis will work around the clock to satisfy you. Th Ford dealership. Louis Polos is a man of integrity. His word can be trusted, no gimmicks here. Louis will work around the clock to satisfy you. This is my third Raptor purchased from Louis and Klaben. All I can say is the experience is wonderful. Louis is very calm, patient and understands your needs. I would not hesitate to send anyone to Louis to purchase a car, truck etc Jenn Bowen in Finance is also great. She is very easy to talk to. As Louis, she works around the clock to help you with financing. I take the word “trust”’very seriously. Jenn and Louis are people who I enjoy talking to and trust them. Richard Klaben, the owner is also a great guy. Very easy to talk to and will earn your business. Richard has put together an excellent staff and is extremely proud of his staff. Other dealers have imposed crazy Admins and promise stuff they can’t come through with. Not the case with Klaben, true to their word, no admins, just great people. I do not work for Ford or Klaben and have no material gain from writing this recommendation. Thank you Louis, Jenn, Richard and the entire Klaben family for everything you do for my wife and myself. Keep up the great work, you have earned my business as well as admiration. More

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Great experience with David. He was very patient with me as I was deciding what car was best for me. He was very knowledgeable and driven. He was very patient with me as I was deciding what car was best for me. He was very knowledgeable and driven. More

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Klaben Ford (Scott Burghardt) was the best and most transparent, honest dealer I have ever purchased a vehicle from. I recently ordered and purchased a 2023 Bronco. In this climate of required dealer transparent, honest dealer I have ever purchased a vehicle from. I recently ordered and purchased a 2023 Bronco. In this climate of required dealer options and market adjustments forced by other dealers, Klaben did none of that! Klaben even honored the Ford Z-Plan pricing I was able to get from my uncle, retired from Ford, without any menu option up sell pressure (extended warranty, maintenance packages, etc.). More

by xp96xp Verified Customer Verified Customer

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Great job. Mike was wonderful to work with and very knowlegable.had my loaner ready. Kept me updated. Mike was wonderful to work with and very knowlegable.had my loaner ready. Kept me updated. More

by R>M> Verified Customer Verified Customer

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Everyone I encountered was friendly, welcoming and helpful. I purchased my 2020 Corsair and leased a 2023 Corsair. The service department made certain the recalls were taken care of on my 2020 before helpful. I purchased my 2020 Corsair and leased a 2023 Corsair. The service department made certain the recalls were taken care of on my 2020 before I purchased it. More

by C. Carter Verified Customer Verified Customer

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We had a great experience at Klaben purchasing our first Ford. Our salesman Kyle made the process hassle free and we’re loving our hybrid Escape! Ford. Our salesman Kyle made the process hassle free and we’re loving our hybrid Escape! More

by Cassie Verified Customer Verified Customer

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Absolutely fantastic service and assistance with quick responses. I had been on the hunt for the perfect certified used ford f150 and this led me to Klaben Ford. I had to travel from Florida to Ohio to pi responses. I had been on the hunt for the perfect certified used ford f150 and this led me to Klaben Ford. I had to travel from Florida to Ohio to pick this vehicle up and it could not have gone more smoothly. Mike and Louis were huge helps in getting me through the time consuming stuff quickly and efficiently. While Jen in the finance department was very kind and patient when it came to explaining my payments and warranty information. All around fantastic service and very grateful for their help in finding my perfect truck! More

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My visit to Klaben was a very pleasant experience with my Salesman Louis and Finance worker Jennifer. Louis kept me informed of the progress of the sale and helped ready my vehicle for purchase. Jennifer m Salesman Louis and Finance worker Jennifer. Louis kept me informed of the progress of the sale and helped ready my vehicle for purchase. Jennifer made the completion of the finance paperwork go smoothly. I want to say I truly appreciate the hard work that went into making this sale take place. Thank you Louis and Jennifer! More

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Pleased with the Sales and Finance people. More attention could have been taken on detailing the car. Some panels were not attached properly and a ding was not addressed prior to my mentioni More attention could have been taken on detailing the car. Some panels were not attached properly and a ding was not addressed prior to my mentioning it. More

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