I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
851 Reviews
Write a Review851 Reviews of Richard Klaben
April 30, 2024
In my opinion, Mike Cooney, and Klaben Service team are all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All t all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All things being relatively equal; I'll never buy another vehicle anywhere else other than Klaben. More
Other Employees Tagged: Mike Cooney, Michael Albritton, Gary Iuliano, Rachel Wolf
April 27, 2024
Awesome dealership. I would highly recommend! I have been going to Klaben Ford since 2002 and always such a friendly place and no stress, they do their best to satisfy y I would highly recommend! I have been going to Klaben Ford since 2002 and always such a friendly place and no stress, they do their best to satisfy you anyway they can. Love my new 2024 Escape! Thank you Mr. Klaben, Roscoe, Mike and Luke for making this happen! More
Other Employees Tagged: Mike Cooney, Roscoe Woodberry, Christine Klaben, Luke Deegan
April 16, 2024
I had a problem. .and they came up with an awesome solution!! Thank you so much!! Awesome service .and they came up with an awesome solution!! Thank you so much!! Awesome service More
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Douglas Lewin, David Klaben, Angela Mazzagatti, Revawn Wilson
April 14, 2024
I have been coming to Klaben Ford Lincoln since 1996 and cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnifice cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnificent customer service. More
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Artie Gissinger, Tim Sterling, Christine Klaben, Jennifer Bowen, Michael Albritton
April 10, 2024
I am a regular customer at Klaben Ford. Both Klaben Ford and Mike Cooney are great to get deals done. They do not try to sell you something you don't want or need. They go above and beyond Both Klaben Ford and Mike Cooney are great to get deals done. They do not try to sell you something you don't want or need. They go above and beyond all my expectations. More
Other Employees Tagged: Mike Cooney, Kim Wolfram, Angela Mazzagatti
April 02, 2024
They happily answered all my questions and walked me through the process. They were extremely patient and positive and helped me find a vehicle that I absolutely love! through the process. They were extremely patient and positive and helped me find a vehicle that I absolutely love! More
Other Employees Tagged: Louis Polos
April 02, 2024
This was one of the easiest car buying processes I have ever had over the years. ever had over the years. More
Other Employees Tagged: Tim Sterling, Angela Mazzagatti, Gragg Adkins
March 23, 2024
VERY pleased with David Klaben and the team of Mike Uzl II and Tim Sterling with our many deals at Klaben Ford Lincoln. Courtesy and being knowledgeable are key. Each fellow has honesty and friendline II and Tim Sterling with our many deals at Klaben Ford Lincoln. Courtesy and being knowledgeable are key. Each fellow has honesty and friendliness. Best part of feeling good about purchasing a vehicle from them is it is a pleasure, not a pain. Good senses of humor helps both ways!😊 More
Other Employees Tagged: Tim Sterling, Christine Klaben, Michael Uzl II, David Klaben
March 20, 2024
Awesome experience! Great communication and customer service. Appreciated Tyler and everyone at Klaben Auto listening to my needs and financial goals then finding the ri Great communication and customer service. Appreciated Tyler and everyone at Klaben Auto listening to my needs and financial goals then finding the right vehicle for me. More
Other Employees Tagged: Tyler Kline, Angela Mazzagatti
March 19, 2024
I have been leasing cars since 1996 at Klaben Ford in Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to s Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to sell you a vehicle that you don't want. It is always a pleasant experience at Klaben Ford. More
Other Employees Tagged: Mike Cooney, Kim Wolfram, Angela Mazzagatti