Jerry Johnson | Page 2

All the experiences were fantastic. Jerry was very knowledgeable and answered any questions we had. Jerry was very knowledgeable and answered any questions we had. More

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Amazing service! Helped me every step of the way and were beyond friendly! I would recommend them to anyone! Helped me every step of the way and were beyond friendly! I would recommend them to anyone! More

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This review highlights two key aspects of my recent car purchase experience at Subaru of Jacksonville. Jerry Exceeded Expectations: First, I want to give a big shoutout to Jerry, my salesperson. He w purchase experience at Subaru of Jacksonville. Jerry Exceeded Expectations: First, I want to give a big shoutout to Jerry, my salesperson. He was fantastic! From the moment I walked in, Jerry was incredibly helpful, patient, and efficient. He listened attentively to my needs, which were focused on safety and comfort. Being particularly interested in the Subaru Forester, Jerry's deep knowledge of car features was impressive. He readily answered all my questions and helped me feel confident about the Forester as the perfect fit. Finance Department Confusion: However, the finance department experience wasn't quite as smooth. AJ, the finance manager, was certainly friendly and eager to finalize the sale. Unfortunately, the explanation of the extended warranty packages lacked clarity. The focus seemed to be on the monthly payment amounts, which left me confused about the overall cost. This created the impression that a certain payment equated to a specific warranty tier, when in fact, it was just the monthly breakdown. It wasn't until a closer look at the final paperwork that I understood the full cost of the warranty I'd chosen. Fortunately, AJ was very responsive and flexible. He readily adjusted the line items on the purchase agreement once I voiced my concerns. In the end, he worked with me until I felt comfortable with the final price. Overall: Despite the confusion with the warranty options, Jerry's exceptional service made the car buying experience at Subaru of Jacksonville mostly positive. If you're looking for a knowledgeable and patient salesperson, I highly recommend Jerry! However, I do recommend being very clear about your desired warranty coverage and costs before finalizing the paperwork. More

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All staff (from sales to service) were welcoming and helpful. Jerry was my salesman, and was careful to explain my new Crosstrek's features, technology and service recommendations. I hadn't actually e helpful. Jerry was my salesman, and was careful to explain my new Crosstrek's features, technology and service recommendations. I hadn't actually expected to buy - I was just looking! But I walked out owning a great new 2024 Subaru. More

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PERFECT IN EVERY WAY. .. THIS IS MY 5TH SUBARU... 3 SUBARUS WERE PURCHASED AT SUBARU OF JACKSONVILLE... WONDERFUL EXPERIENCE IN PURCHASING A 2024 ASCENT.. JERRY JOHNSON .. THIS IS MY 5TH SUBARU... 3 SUBARUS WERE PURCHASED AT SUBARU OF JACKSONVILLE... WONDERFUL EXPERIENCE IN PURCHASING A 2024 ASCENT.. JERRY JOHNSON - THANKS FOR YOUR SALES HELP... More

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My 2019 Outback was broadsided and totaled on March 1. That evening I called Jerry Johnson and told him I needed a new Outback. I called Jerry at SoJax Subaru, because he sold me my 2019 Outback and I kne That evening I called Jerry Johnson and told him I needed a new Outback. I called Jerry at SoJax Subaru, because he sold me my 2019 Outback and I knew I could trust him to treat me well in 2024. SoJax Subaru and Jerry Johnson are professional, attentive, accommodating and eager to please. Jerry listens to your needs and goes out of his way to fulfill them. More

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Well run business. Very honest, straightforward dealing at every level. No pressure selling at all. Jerry Johnson is a pleasure to work with. Very honest, straightforward dealing at every level. No pressure selling at all. Jerry Johnson is a pleasure to work with. More

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Thank you Mr. Jerry for helping my mom and I with my first new car. I absolutely love it! Jerry for helping my mom and I with my first new car. I absolutely love it! More

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OMG! !!! It's true... Test drive a Subaru you'll buy a Subaru!!! Love the safety of these cars and the peace of mind I have knowing my daughter will have e !!! It's true... Test drive a Subaru you'll buy a Subaru!!! Love the safety of these cars and the peace of mind I have knowing my daughter will have extra safety with her at every turn!!! Wonderful people! Just so sorry we didn't get to meet the man from his commercials!!! Maybe on the Saturday food truck day!!! More

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They have great customer service. We feel like family so we buy our cars here happily. We feel like family so we buy our cars here happily. More

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