Jessica Counts | Page 2
Customer Service Manager
Brandon Honda
9209 East Adamo Drive
Tampa, FL 33619
Originally from Owego New York, I moved to Florida 7 years ago. I have been in the automotive industry for 10 yearsI have been with Honda, specifically Brandon Honda since March 2017. I started in sales and got promoted in 2022 to quality assurance manager.
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
11 yrs, 4 mos
Languages Spoken
English
Employee Video
126 Reviews
Write a Review126 Reviews of Jessica Counts
December 11, 2022
Friendly and courteous. Great deal! Very responsive to my concerns. Would definitely purchase from Brandon Honda again and in particular their salesman Jayson Porter. Great deal! Very responsive to my concerns. Would definitely purchase from Brandon Honda again and in particular their salesman Jayson Porter. More
Other Employees Tagged: David Farner, Hope Rose, Jayson Porter. Your best salesman.
November 27, 2022
We went to 4 different Honda dealers and didn't received the same professionalism as Derek D. While others treated us as a number, we felt Derek understood our needs, and work hard to provide us with the be the same professionalism as Derek D. While others treated us as a number, we felt Derek understood our needs, and work hard to provide us with the best information in order to make the right choice. We received from him the best service. We felt we were doing business with a friend instead of the typical sales person. Derek is the image of what a great sales person should be! . More
Other Employees Tagged: Derek Degulis , Joel Cartagena
August 08, 2022
This dealership has everything I expected. The service is tops in South Florida rank #1. The service is tops in South Florida rank #1. More
Other Employees Tagged: Christian Cahueque
June 12, 2022
Joseph Quinones was very helpful and knowledgeable. He was patient and responded to all of my text questions quickly. He kept me informed of the status of my car delivery. Chris in the finance departme He was patient and responded to all of my text questions quickly. He kept me informed of the status of my car delivery. Chris in the finance department was also super helpful and moved the paperwork along quickly. More
Other Employees Tagged: Chris Shotwell , Joseph Quinones
May 16, 2022
Loved working with. Eddie Guadalupe He hooked me up with a beautiful 2022 Honda Accord. He is professional, honest, precise and a good human being. He even paid atten Eddie Guadalupe He hooked me up with a beautiful 2022 Honda Accord. He is professional, honest, precise and a good human being. He even paid attention to small details like goodies from Moreno bakery while we waited for the paperwork. I highly recommend Eddie Guadalupe from Brandon Honda to everyone that is in the market for all cars..new or used..! More
Other Employees Tagged: Eddie Guadalupe , Eddie Juice
May 08, 2022
Bryan Sherman was great. Personal service from start to finish. Constant communication,professional and very informative. Personal service from start to finish. Constant communication,professional and very informative. More
Other Employees Tagged: Bryan Sherman , Emily Easton, Eddie in finance
February 27, 2022
Excellent service by the provider at the brandon location. Really helpful and get it done very quickly. location. Really helpful and get it done very quickly. More
Other Employees Tagged: Ebony Brown, Salah Maraqa , Tyler Brown, Hector Cotto, Stephanie Lugo, Anthony Quinones
February 21, 2022
We bought a used vehicle from Brandon Honda and although they are as is, we had it less than 24 hours when we realized a fog light was smashed in along with surrounding areas of the fog light messed up. Upo they are as is, we had it less than 24 hours when we realized a fog light was smashed in along with surrounding areas of the fog light messed up. Upon questioning the fact that we were told the vehicle had never been in an accident, Brandon Honda agreed to fix the fog light and surrounding areas. It took about a week for the part to come in although no one knew what I was talking about each time I called to check on anything, and when we got there for our scheduled appointment, again, it just so happened the person handling this case was out and again no one knew what we were talking about. We were asked to come at the earliest time due to knowing it would be busy, and we waited 4 hours before they told us they were done. When we went to look at the fixed fog light and housing, the bumper didn’t line up with the body of the car and after talking to 3 different people about how we were unhappy with this job, a “new car director” Allen Hicks said he would have it taken care of for us with a body shop they do business with. He asked us to give him a couple of days, and he would be in touch. It has been over two weeks and we have not heard from anyone. Needless to say, I cannot say we will be doing business at Brandon Honda again, which is sad, because we are a returning customer as this is the second vehicle we had bought from them, not will I be recommending them to anyone! More
Other Employees Tagged: Michael Mack, Veron Liburd , Allen Hicks