Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 3

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
278 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

278 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

Specialties & Trainings

Bilingual

278 Reviews of Jessica Licona

April 11, 2024

Dealership Rating
Employee Rating

Great service that was done quickly. I will plan to have service there again in the future. More

by JUSTNORTHOFCITY
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Recommend Dealer
Yes
Apr 12, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 10, 2024

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Worst service ever! Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to c More

by aliceoa00
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Recommend Dealer
No

April 05, 2024

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It was an outstanding customer service experience. Nice waiting room with a place to work. More

by lrusso1
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Recommend Dealer
Yes
Apr 05, 2024

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

April 01, 2024

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All the parts were well taken care off and verified by the professional. I got to know the problems with my car. More

by menumsubba
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Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso

Apr 02, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

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Colonial Nissan is a great dealership. I have been treated so well there, from the day I bought the car up until now More

by dianes1129
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jonathan

Mar 30, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

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I leased and bought several cars here and have serviced them all with Colonial. They do a great job and are good to work with. More

by lmillner
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

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I love that they offer a Lyft so I could go home until the service was finished. The service staff were very personable and professional. More

by GRETCHENBOK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you, Gretchen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 28, 2024

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Great service. Friendly staff. Quick turnaround to get in and out in time for work. More

by bertschjason
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Mar 28, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 28, 2024

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Super expensive and not worth it , find another dealer to go too. I got my car fixed in New Jersey and they didn’t fix my issue, the place in Medford charged me 200$ just to look at my car! In total I spent More

by brendanmcgonagle842
Service Price Transparency
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Recommend Dealer
No
Apr 02, 2024

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Chase, Service Manager achase@nissanofmedford.com

March 27, 2024

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It was a pleasure relaxing waiting for my Nissan Kicks to b serviced by the dyn-O-mite service kids! A++ More

by Shelly66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Casiano

Mar 28, 2024

Colonial Nissan of Medford responded

Shelly, We are pleased to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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