Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford
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Joanne Sasso | Page 3

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
331 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

41 yrs, 11 mos

Languages Spoken

English English

4.8

331 Reviews

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331 Reviews of Joanne Sasso

April 01, 2024

Dealership Rating
Employee Rating

All the parts were well taken care off and verified by the professional. I got to know the problems with my car. More

by menumsubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Andy Bellizia

Apr 02, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 30, 2024

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Superb service as always. Everyone I dealt with was completely professional. A pleasure once again dealing with Colonial. More

by EGORDON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Fred Santarpio

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

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Colonial Nissan is a great dealership. I have been treated so well there, from the day I bought the car up until now More

by dianes1129
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jonathan

Mar 30, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

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Employee Rating

I leased and bought several cars here and have serviced them all with Colonial. They do a great job and are good to work with. More

by lmillner
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

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I love that they offer a Lyft so I could go home until the service was finished. The service staff were very personable and professional. More

by GRETCHENBOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you, Gretchen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 28, 2024

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Super expensive and not worth it , find another dealer to go too. I got my car fixed in New Jersey and they didn’t fix my issue, the place in Medford charged me 200$ just to look at my car! In total I spent More

by brendanmcgonagle842
Service Price Transparency
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Recommend Dealer
No
Apr 02, 2024

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Chase, Service Manager achase@nissanofmedford.com

March 28, 2024

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Great service. Friendly staff. Quick turnaround to get in and out in time for work. More

by bertschjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 28, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2024

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Quick in and out service, and the attendant was courteous and informative. I was under the impression the replacement process would take some time and was pleasantly surprised when the job was done in about More

by richie5370
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Colonial Nissan of Medford responded

Hi Richie: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2024

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Service department was professional and helpful. All work completed in a timely and on quote. More

by CBENSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Mar 22, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 20, 2024

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Employee Rating

Very professional and so thoughtful about our car repair needs. Very helpful, friendly and delightful. More

by Laura Stout
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Colonial Nissan of Medford responded

Thank you, Laura, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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