I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
28 yrs, 4 mos
Industry Experience
28 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
789 Reviews
Write a Review789 Reviews of Joe French
February 02, 2015
Customer for life! We were so upset to hear that our F150 needed a long list of repairs. Rather than sink a bunch of money into an older vehicle, my husband and I decid We were so upset to hear that our F150 needed a long list of repairs. Rather than sink a bunch of money into an older vehicle, my husband and I decided to evalauate new vehicles. We were blown away by the friendliness and patience of our salesman, Buddy! He really listened to what we were and were not looking for, made some great recommendations, and gave us time to make our decision! We were also impressed with the generous trade-in value we received for our F150! Thanks for making such a stressful situation an enjoyable experiece! More
Other Employees Tagged: Mike Cooney , Richard "Buddy" Moore
January 18, 2015
Beyond Incredible, As ALWAYS!!!! We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln produc We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln products better than most and can immediately answer any questions we may have! Our most recent purchase was a 2015 Lincoln MKC. Cars today are not just a car body with an engine, steering wheel and transmission, rather they are technological marvels. Dan Peters knows the Lincoln technology so well it is as if he designed everything himself! Dan's interpersonal skills are beyond compare and he ALWAYS makes you feel at ease! Dan knows how to execute to totally positive customer experience, his honesty and sincerity are extremely noticeable form the first "Hello"! I have repeatedly told Rich Klaben (owner) that Dan Peters is, "a sales consultants sales consultant" in the same regard as referring to an excellent doctor as a "doctor's doctor! Dan will do whatever it takes to make sure you are comfortable with the transaction even in situations where have changed our minds mid-stream I might add, and leave with a totally different vehicle, not at Dan's urging but our indecisiveness at the time. We have referred family and friends to Dan and we always hear how much they enjoy working with Dan and ask for him at the next occasion they are purchasing a vehicle! To sum it up, Dan Peters is the best there is, period! Rich Klaben is very fortunate to have Dan Peters working with him! Thank you Dan again, for making our experience amazing!!!! More
Other Employees Tagged: Mona Crooks , Daniel Peters, Christine Klaben, so friendly and SO effiecient!
November 14, 2014
Great Experience at Klaben Ford Lincoln Whether purchasing a Ford Explorer or a Lincoln MKZ, Klaben Ford Lincoln and our salesperson, Terry Baughman, have always made our experience a very p Whether purchasing a Ford Explorer or a Lincoln MKZ, Klaben Ford Lincoln and our salesperson, Terry Baughman, have always made our experience a very pleasant one. Terry is quite knowledgeable and always seeks to please. No pressure, only a relaxed, friendly atmosphere. Klaben should be very proud to employ such a quality individual and salesperson. More
Other Employees Tagged: Terry Baughman
November 11, 2014
LOVE this dealership ! My husband and I have purchased many vehicles from this dealership. We work closely with Terry Baughman. He has always been professional yet very fr My husband and I have purchased many vehicles from this dealership. We work closely with Terry Baughman. He has always been professional yet very friendly with us. He works hard to get us what we want in the price range we need. He has never tried to hard sell us into buying out of our payment range. He takes all the time we need from start to finish. I feel confident in buying from him.. I also am very happy with the service department. They are able to schedule my car during times that are convenient for me, they always get the job done and they leave the car immaculate. I also appreciate the review of the work they did when I go in to pick up my car. Awesome dealership all the way around. More
Other Employees Tagged: Terry Baughman, Kim Wolfram
October 28, 2014
LOVE MY FUSION Bob Paytas was not your normal salesman. He was NOT pushy at all. He explained everything and helped me to make a GREAT decision. I previously owne Bob Paytas was not your normal salesman. He was NOT pushy at all. He explained everything and helped me to make a GREAT decision. I previously owned the Ford Taurus - actually three of them so it was a tough decision buying a Fusion over the new Taurus. The new Fusion basically is the old Taurus. Bob spent extra time with me at delivery explaining the multitude of things the car does. Even had to meet with him later to "retrain" me. Definitely will refer him to others and return to him when I purchase my next Fusion. Always have Klaben service my vehicles too. They are very competent. More
Other Employees Tagged: Bob Paytas
August 20, 2014
Long term relationship We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quali We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quality service provided by knowledgable people who really care. The sales and financing staff go to great lengths to understand and meet our expectations. We will be back. More
Other Employees Tagged: Terry Baughman, Mona Crooks , Christine Klaben
August 14, 2014
The Texan Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me c Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me can not tell you how many cars I have brought or leased from Tex myself. Tex has always been upfront and honest with me. More
Other Employees Tagged: Mike Brandvold
July 31, 2014
Completely Satisfied with our experience at Klaben Ford! Kenny King and Roscoe Woodberry were exceptional sales people in our sales experience at Klaben Ford in Kent, Ohio. They are extremely friendly and kn Kenny King and Roscoe Woodberry were exceptional sales people in our sales experience at Klaben Ford in Kent, Ohio. They are extremely friendly and knowledgeable. We won't go any where else. Product and Service are Exceptional. We also want to acknowledge Joe French and Mona Crooks in the service department. They are awesome! We have been doing business with them for years. Thanks Kenny and Roscoe! You guys are awesome! --The Divine Family Hudson, Ohio More
Other Employees Tagged: Roscoe Woodberry, Mona Crooks , Kenny King
February 21, 2014
Joe is a great guy - We have 3 cars serviced when we go Joe is a great guy - We have 3 cars serviced when we go for our OLF or (the works) , he is friendly , professional and Joe does a great job taking c Joe is a great guy - We have 3 cars serviced when we go for our OLF or (the works) , he is friendly , professional and Joe does a great job taking care of us and our needs for service . The face to face person is what brings a customer back . I know this I work in customer care . Joe is one of the good guys , he cares for his customers! A+++ More
January 14, 2014
The service provided was "Great" because they were able to provide me with quick, friendly service and the use of a rental vehicle. My car was repaired in less than 24 hours. were able to provide me with quick, friendly service and the use of a rental vehicle. My car was repaired in less than 24 hours. More
Other Employees Tagged: Gregg Donovan - Mechanic