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Joe Kuckuk
Joe Kuckuk at Heiser Toyota
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Joe Kuckuk | Page 3

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
521 Reviews
4.7

521 Reviews

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521 Reviews of Joe Kuckuk

October 30, 2023

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Employee Rating

My oil change and tire rotation took 2 1/2 hours. This is NOT a good customer experience when there is nothing close to do! More

by bobschmitt.1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter , Kevin Driebel

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Oct 30, 2023

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Bob, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 26, 2023

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Employee Rating

Overall I have had a good experience over the past 8 years with their service dept. More

by KIM.B2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski

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Oct 27, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to continuing to serve you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 25, 2023

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Employee Rating

Good service with excellent prices. .. I would recommend and patronize next time. Keep up the good work More

by OFALOWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter , Kevin Driebel

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Oct 25, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2023

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Employee Rating

They do a great job every time I come here. They are prompt and courteous. More

by herapo5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter , Kevin Driebel

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Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2023

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Employee Rating

Very kind and detailed. I appreciate the service from Heiser each time I come to have my car serviced. More

by TSLAUGHT_T
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

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Employee Rating

Great service. Long wait time but worth the wait. Always bring my car here. Thanks More

by AEWILSON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter , Kevin Driebel

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Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 18, 2023

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Employee Rating

Great service advisor, reasonable pricing & a comfortable waiting area - 10/10. Would recommend to anyone in need. More

by KYLE.SJOBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter , Kevin Driebel

Helpful
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Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 17, 2023

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Employee Rating

They are great group of people that always help me out and make make sure that everything is taken care of. More

by asharms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Vincent Lor, Jessica Phillips, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter , Kevin Driebel

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Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 16, 2023

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Employee Rating

Josh and Kevin have did the best to service me when I was at the service, for that I would like to say thank you. More

by ToyotaGeher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Helpful
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Oct 16, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2023

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Employee Rating

I had a great experience. They were kind, professional and easy to work with. I will use them again More

by MJTZAK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter , Kevin Driebel

Helpful
Report | Print
Oct 16, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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