Joey Desrosiers | Page 22

toyota of rockfall Buyers beware.. after agreeing on the price, and sitting 15 minutes in the Joey Des financial office ..i rejected all their offers on warranty. they i Buyers beware.. after agreeing on the price, and sitting 15 minutes in the Joey Des financial office ..i rejected all their offers on warranty. they insisted that i need to buy their warranty.they didn't offer to give me a copy of our contract which i should have ask for myself before leaving. found out a week later by looking at my loan through my credit union that they added without my consent $1950 dollars on a 5 year or 60 thousand mile platinum warranty.took over a month to get it back. make sure you get what you paid for before you leave. Michael C, Joey D, Andy B, will give you the runaround, excuses, and will not return your calls. More

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Outstanding! Purchased a used Toyota FJ Cruiser from Robert "No Hassle" Castle, best car buying experience I ever had! cant say enough about Roberts professionalis Purchased a used Toyota FJ Cruiser from Robert "No Hassle" Castle, best car buying experience I ever had! cant say enough about Roberts professionalism and knowledge of the product. He and the rest of the pre-owned team made me feel right at home. Joey Desrosiers got me through the worst part of buying a car (the paperwork) lightning quick! Fast, Fair and absolutely NO HASSLE! thanks Toyota of Rockwall. More

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great listeners The day i purchased a vehicle from Toyota of Rockwall, I had visited 3 other dealerships prior. When i arrived at T.O.R., i met up with Danny Mendez. The day i purchased a vehicle from Toyota of Rockwall, I had visited 3 other dealerships prior. When i arrived at T.O.R., i met up with Danny Mendez. He and I had spoken on the phone previously. Danny asked questions about the type of vehicle i was looking for. He asked questions about my family, and about the use i would get out of a vehicle. Danny wrote down everything I said. He asked my likes and dislikes. He took it all into consideration. On top of that, he was honest. Once he obtained my credit score, and I told him what I could afford, he told me what my options were. Not once did Danny try to sell me something I didn't want. I would send my friends and family to see Danny. When I'm in the market again, I will call Danny first. More

by MIDGETRAPPER Verified Customer Verified Customer

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Easy hassle free car. Uting Ken Cambell and Wesley Gerhardt took great care of me and were genuinely interested in helping me make a good purchase. Ken was very patient helping Ken Cambell and Wesley Gerhardt took great care of me and were genuinely interested in helping me make a good purchase. Ken was very patient helping me decide on the right vehicle. Wes worked up numbers that helped me get the car I wanted on terms I can afford. Both gentlemen were extremely professional and easy to work with. More

by TRINCRPS Verified Customer Verified Customer

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Me experience. I have been customer service for over 20 years. Two of the people I worked with in getting this car were amazing!! One not so much. There is a way you I have been customer service for over 20 years. Two of the people I worked with in getting this car were amazing!! One not so much. There is a way you treat someone and respect is my number one! Scott and Robert has the upmost respect and honesty that people deserve. Joey was belittling and not upfront and honest with me. My 5 year old son didn't even want to come back to the dealership and have to talk to him. He didn't like the way I was talked too. Neither did my aunt. I asked several questions and I needed to make sure I was making a good decision for my son and I. He acted as if I was stupid for not knowing what platinum was. I felt rushed and really pressured. I would not have purchased a vehicle or rated this location high if it had Not been for Robert. He made sure I was in the best situation for my family. Scott also was very honest nice and let me know everything and made sure I was comfortable. The manager and Robert worked as well as Scott to get me in the vehicle that I would be happy with and the price would work out as well. I will tell family and friends to see Robert and Scott. More

by TERRIHOOKS77 Verified Customer Verified Customer

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Awesome From start to finish the whole shopping experience was awesome Criag was salesman and he was the best I've ever seen. Rockwall Toyota is the only plac From start to finish the whole shopping experience was awesome Criag was salesman and he was the best I've ever seen. Rockwall Toyota is the only place I will ever buy a Toyota from, from now on. More

by MACKRACING Verified Customer Verified Customer

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Friendly Staff People at TOR are very friendly. They work very fast and are courteous of your time. They are still friendly if you run into them again and remember w People at TOR are very friendly. They work very fast and are courteous of your time. They are still friendly if you run into them again and remember who you are and details from past conversations. Great experience! More

by MELISSAKIMMEL13 Verified Customer Verified Customer

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Chris Abshire ROCKS I totaled my 2013 Corolla on 10/7. We reached out to Chris Abshire as he was recommended by a friend. Chris was eager to help and went beyond the call I totaled my 2013 Corolla on 10/7. We reached out to Chris Abshire as he was recommended by a friend. Chris was eager to help and went beyond the call of duty. I had an appointment on Wednesday night and when I couldn't physically make it he used Face Time to show me the cars I was interested in. We worked the deal via text and phone. I got the car I wanted at the BEST price and it only took 1.5 hrs in the dealership. I LOVE my new 2017 Black Sand Pearl Corolla, the safety features are so impressive that it calmed me getting back behind the wheel. Thank you Chris and Toyota of Rockwall!! BTW did I mention I live in FRISCO? Yep and it was WELL WORTH the drive. More

by SDSAMANIEGO Verified Customer Verified Customer

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