Joey Desrosiers
Joey Desrosiers at Toyota of Rockwall
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Joey Desrosiers

Finance Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.0
217 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

27 yrs, 3 mos

Specialties & Trainings

ANY AND ALL

4.0

217 Reviews

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217 Reviews of Joey Desrosiers

April 26, 2024

Dealership Rating
Employee Rating

I am happy with my Toyota vehicle. However, I have learned and experienced that Toyota of Rockwall puts profit over Customer service and Integrity to the customer. More

by dcamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 31, 2024

Dealership Rating
Employee Rating

My new vehicle had a defect which found on during purchase. Dan Landrum was the representative assigned to assist after my 3rd attempt. If my vehicle could have remained on lot until repaired. I the More

by dcamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Landrum

Apr 03, 2024

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Dan can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 27, 2024

Dealership Rating
Employee Rating

Jimmy the sales rep and Maria and Joey (if I remember their name correctly) in finance were great, Jimmy did a great job answering my questions and taking the time to break things down for me as well as More

by cheddarbug95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Lee, Maria

Mar 27, 2024

Toyota of Rockwall responded

We are so glad that Jimmy and our team had the opportunity to work with you and that they could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 23, 2024

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Employee Rating

No customer service skills Misleading information Will not recommend to my worst enemy will never return More

by sonyaguerra61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2024

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, Sonya, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 12, 2024

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Employee Rating

Great customer service. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. More

by Sofia Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sofia, for choosing Toyota of Rockwall!

March 03, 2024

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Employee Rating

The service was great and the salesman was good I’m happy with truck I got More

by supremeheam6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2024

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Joey, and our team. We're glad to hear we delivered such a great experience!

March 03, 2024

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Employee Rating

From the test drive to the drive away, it was an easy and enjoyable experience. I would recommend to anyone! More

by nomadblonde24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Martin, Carmelo Adorno , Brian and Jason Chury made the process more personal, like we were purchasing from friends.

Mar 03, 2024

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Brian, Ken, Jason, and our team appreciate your business and hope to see you again soon!

December 20, 2023

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Employee Rating

Great dealership and finance department they did a wonderful job getting me in and out and I look forward to doing business with them again in the near future More

by roman.smith78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Toyota of Rockwall responded

Thank you, Roman! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 02, 2023

Dealership Rating
Employee Rating

I have had an amazing experience with Toyota Of Rockwall. It is always a warm caring environment. The sales and service team really care about getting you the best deals and making sure that you are happy. T More

by taquillajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dontrell Saucier, Mick Schott, Kasey Boysaw, Carmelo Adorno , Maria in the sales team was fantastic.

Dec 03, 2023

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 19, 2023

Dealership Rating
Employee Rating

Dealership as a whole was very efficient and knowledgeable of their vehicles as well as their customers in the store. From the salesperson to the sales manager and of course the finance tram More

by js.snow255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2023

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

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