John Cusumano
John Cusumano at Paul Conte Cadillac
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John Cusumano | Page 47

Cadillac Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.8
494 Reviews
4.8

494 Reviews

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494 Reviews of John Cusumano

November 30, 2020

Dealership Rating
Employee Rating

Oil and radiator coolant changes. Fix rear wiper operation. These items were competed in a timely and professional manner. We are very satisfied with the service department. More

by SCHWENGOLF@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittani Hain

November 27, 2020

Dealership Rating
Employee Rating

The service at Paul Conte Cadillac is the best. All of the staff are very professional kind and courteous. I will always come here for service More

by Sharon McKeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 27, 2020

Dealership Rating
Employee Rating

Since I purchased my car, the vehicle was in for service more than I had the car. The last time in for service it was returned with a empty tank of gas. I was to hear from management a plan to replace t More

by CAT2380
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 22, 2020

Paul Conte Cadillac responded

Thank you for your feedback. We apologize that your experience with your vehicle so far has not met your expectations. I believe that you have already been in contact with our management team recently, and hopefully we have resolved the issue. If you are in need of further assistance, please contact our Service Manager, Shai Nadav, at 516-378-1130. We appreciate your business.

November 20, 2020

Dealership Rating
Employee Rating

John in service was wonderful. The Cadillac Escalade is John in service was wonderful. The Cadillac Escalade is running great. Have a great weekend enjoy your holidays. I will recommend this dealer to al More

by MANNYMATOS0912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 18, 2020

Dealership Rating
Employee Rating

Went in for an oil change John I’d the best got the car & out quickly for me. I’ve been to Paul Conte for years never had a bad experience More

by TEDPATDAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 12, 2020

Dealership Rating
Employee Rating

The customer service there is neat clean on time. Responsible for cleaning after their work on your vehicle taking care of you as well as in the office. More

by LENNIELEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nelson Galeano

November 11, 2020

Dealership Rating
Employee Rating

The service manager at Paul Conte Cadillac Shai Nadav is the best service manager I every dealt with. He is a complete gentleman and a nice person. I also had contact with the service advisor John Cusumano More

by Clay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Shai Nadav, Blaise Curci , Jim Rapp

November 10, 2020

Dealership Rating
Employee Rating

The service I received was great and time efficient, the service Representative Ryan is very polite, professional and knowledgeable it was a pleasure bringing my vehicle in 😃 I was very pleased and satisfi More

by caddylakky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 09, 2020

Dealership Rating
Employee Rating

Always a warm and friendly place!And I’m always secure Always a warm and friendly place! And I’m always secure in the knowledge the work has been done right! Many thanks to my friends at Conte Cadillac!! More

by Lexi0922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 05, 2020

Dealership Rating
Employee Rating

The people in the service department as usual took very good care of my Cadillac- very caring, courteous, efficient, professional and big interest in taking care of my wishes and needs and car. More

by JAMVUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

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