John Silva
John Silva at Empire Ford Inc.
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John Silva | Page 6

Assistant Sales Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.3
71 Reviews
4.3

71 Reviews

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71 Reviews of John Silva

February 26, 2021

Dealership Rating
Employee Rating

Excellent customer service! The best car buying experience I've ever had. Friendly, professional staff. I highly recommend Empire Ford to anyone looking to purchase a new vehicle. More

by Jhnorris981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Empire Ford Inc. responded

Dear Jhnorris981, Wow! What a great review! THANK YOU so much for sharing your experience. We are honored that Empire Ford was the "best car buying experience" you've ever had!!! Welcome to the Empire Ford family!

February 10, 2021

Dealership Rating
Employee Rating

Incredible. What an great experience! There was no back and forth. I said what I would like and a price range. All were met,). Price range on the low side. Woo-hoo More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Empire Ford Inc. responded

Dear Priscilla, thank you for your comments and 5-star rating. We're so happy to hear that your experience here at Empire Ford was "INCREDIBILE." We try our best to get our customers what they want at a price they can afford. Great for you that the price was on the low side! Thank you for your business.

February 05, 2021

Dealership Rating
Employee Rating

It was a great experience, everyone was friendly and helpful. John was amazing! Definitely going back should we need another truck! Awesome follow up skills too! More

by YARITZA AND EMILIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall

Feb 19, 2021

Empire Ford Inc. responded

Dear Yaritza and Emilio, we're glad to hear that "everyone was friendly and helpful" and that "John was amazing!" Thank you for your 5-star review and thank you for doing business with Empire Ford!

January 28, 2021

Dealership Rating
Employee Rating

Great service sales department was awesome,John was very helpful.Bryce in finance was great too,looking forward to working with them again!!see you soon!! More

by jamescraft638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

Empire Ford Inc. responded

Dear Jamescraft638, We're so happy to hear that both John and Bryce provided great service and you were happy with your experience here at Empire Ford. Thank you for your business!

January 08, 2021

Dealership Rating
Employee Rating

I've owned many Fords. This was my first experience with Empire Ford and it was exceptional! I would recommend anyone to deal with them. More

by STEVESZYNAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Bryce Sewall , Kerry Macewen

Jan 13, 2021

Empire Ford Inc. responded

Dear Steveszynal, we truly appreciate your positive feedback regarding your experience with Empire Ford and we thank you for your business! We are happy to see that our entire staff including John, Bryce, Kevin B. and Kerry provided exceptional service. Thank you!

November 25, 2020

Dealership Rating
Employee Rating

I would recommend Empire Ford to anyone looking for a new car. We dealt with Dave Shea. He was very helpful and knowledgable. He took all of the pressure out of buying a car. More

by BRENDA.HUBBARD1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Bryce Sewall

Dec 30, 2020

Empire Ford Inc. responded

Dar Brenda.Hubbard1, Thank you for your positive review and recommendation of Empire Ford. We're so happy to hear that David was "helpful and knowledgeable" and that he "took all of the pressure out of buying a car!" Thank you for your business.

November 04, 2020

Dealership Rating
Employee Rating

I enjoyed my experience. My salesman, John was very pleasant and professional. His boss was also great. Kerry in the office was very, very nice. I hope they appreciate her. More

by tobeyfernandes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Torres , Kerry?

Nov 10, 2020

Empire Ford Inc. responded

Dear tobeyfernandes, thank you for your kind comments about John, the manager and Kerry. We're happy to hear that John was "pleasant and professional" and that you were happy with your experience. We appreciate your business.

October 24, 2020

Dealership Rating
Employee Rating

Very welcoming place. Ready to answer any questions we had, they didn’t make we feel that we were being rushed. Overall a place I would recommend to anyone. More

by HONIEBEE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall

Nov 10, 2020

Empire Ford Inc. responded

Dear Honiebee14, Here at Empire Ford we strive to make our customers feel like family and we're so happy to hear that you found the dealership to be a "very welcoming place" and that you would "recommend (us) to anyone." Thank you so much for your business and for your 5-star rating!

September 28, 2020

Dealership Rating
Employee Rating

Great all around service thankyou for your time and when I went back to pick up the paperwork it was readily available nice and I appreciated that More

by SAGOMEZ62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Josue Carchipuendo, Roberto Perez , Tyler Araujo, Mark Fitzgerald, Ryan Monsegue, David Shea

Sep 30, 2020

Empire Ford Inc. responded

Dear Sagomez62, you're very welcome! We thank you for your review and happy to hear that that you had a "great all around service" here at Empire Ford! Thank you for your business.

August 22, 2020

Dealership Rating
Employee Rating

Wasted an afternoon. Online site said in big bold numbers $26,777. When I arrive I am told “I want to be 100% transparent so that price is really after a trade-in or 3K down”. I am sorry but WHAT??? And, yo More

by Fenwaygirl
Price
Recommend Dealer
No
Aug 31, 2020

Empire Ford Inc. responded

Dear Fenwaygirl, All of our pre-owned vehicles are priced with $3,000 down cash or trade, which is clearly disclosed on our website. Many of our competitors have the same policy. We are sorry that you were not pleased with your experience. John would be happy to help you find a vehicle within your price range if you are interested.

Aug 31, 2020

Fenwaygirl responded

Imperial Ford got my business. Thanks for your underwhelming response which is exactly what I expected.

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