John Silva | Page 6

Excellent customer service! The best car buying experience I've ever had. Friendly, professional staff. I highly recommend Empire Ford to anyone looking to purchase a new vehicle. experience I've ever had. Friendly, professional staff. I highly recommend Empire Ford to anyone looking to purchase a new vehicle. More

by Jhnorris981 Verified Customer Verified Customer

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Incredible. What an great experience! There was no back and forth. I said what I would like and a price range. All were met,). Price range on the low side. Woo-hoo and forth. I said what I would like and a price range. All were met,). Price range on the low side. Woo-hoo More

by Priscilla Verified Customer Verified Customer

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It was a great experience, everyone was friendly and helpful. John was amazing! Definitely going back should we need another truck! Awesome follow up skills too! helpful. John was amazing! Definitely going back should we need another truck! Awesome follow up skills too! More

by YARITZA AND EMILIO Verified Customer Verified Customer

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Great service sales department was awesome,John was very helpful.Bryce in finance was great too,looking forward to working with them again!!see you soon!! helpful.Bryce in finance was great too,looking forward to working with them again!!see you soon!! More

by jamescraft638 Verified Customer Verified Customer

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I've owned many Fords. This was my first experience with Empire Ford and it was exceptional! I would recommend anyone to deal with them. Empire Ford and it was exceptional! I would recommend anyone to deal with them. More

by STEVESZYNAL Verified Customer Verified Customer

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I would recommend Empire Ford to anyone looking for a new car. We dealt with Dave Shea. He was very helpful and knowledgable. He took all of the pressure out of buying a car. car. We dealt with Dave Shea. He was very helpful and knowledgable. He took all of the pressure out of buying a car. More

by BRENDA.HUBBARD1 Verified Customer Verified Customer

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I enjoyed my experience. My salesman, John was very pleasant and professional. His boss was also great. Kerry in the office was very, very nice. I hope they appreciate her. pleasant and professional. His boss was also great. Kerry in the office was very, very nice. I hope they appreciate her. More

by tobeyfernandes Verified Customer Verified Customer

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Very welcoming place. Ready to answer any questions we had, they didn’t make we feel that we were being rushed. Overall a place I would recommend to anyone. had, they didn’t make we feel that we were being rushed. Overall a place I would recommend to anyone. More

by HONIEBEE14 Verified Customer Verified Customer

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Great all around service thankyou for your time and when I went back to pick up the paperwork it was readily available nice and I appreciated that I went back to pick up the paperwork it was readily available nice and I appreciated that More

by SAGOMEZ62 Verified Customer Verified Customer

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Wasted an afternoon. Online site said in big bold numbers $26,777. When I arrive I am told “I want to be 100% transparent so that price is really after a trade-in or 3K down”. I am sorry but WHAT??? And, yo $26,777. When I arrive I am told “I want to be 100% transparent so that price is really after a trade-in or 3K down”. I am sorry but WHAT??? And, you don’t find that a sleezy tactic? Furthermore I asked, “it is CPO, yes?” Nope. That is $1500 out of pocket. But I clicked on CPO on line. “We offer that at a cost to you, the customer’. Then he says what if I can get the CPO taken care of? One minute it’s 1500. I just hated the entire experience. Deceptive tactics. It really is the Jerry Springer of dealerships. John was nice to me; It’s not his fault upper management plays deceptive games to get you through the door. I felt bad for John and miss Ashely Ford. More

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