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278 Reviews of John Thorne
December 11, 2019
GREAT John was helpful as always John always goes and beyond whenever I go there for any service. He takes the time to explain everything they looked at and recommends anything that h John always goes and beyond whenever I go there for any service. He takes the time to explain everything they looked at and recommends anything that had to be done. More
by dragonheartcd
Verified CustomerOther Employees Tagged: David Maus Jr.
Helpful 
December 06, 2019
Great team at Maus I am very happy with the service, they keep you informed of every step. Nice to also get a free car wash even with routine services. Need to have mo I am very happy with the service, they keep you informed of every step. Nice to also get a free car wash even with routine services. Need to have more donuts in the mornings!!! More
by Robbie
December 04, 2019
Relieving My daughter purchased a vehicle a year ago. Then she acquired a teaching job in China. So I had to take over payments, maintenance etc... When I took My daughter purchased a vehicle a year ago. Then she acquired a teaching job in China. So I had to take over payments, maintenance etc... When I took the vehicle in for the first time. John, my car care specialist walked me thru Maus Care that came with vehicle. What a great service to have. I thought that I had to come out of pocket big time. Plus, I thought whoever was next to bring the vehicle back into the bay that's who you got and that's who you dealt with. Real personal attention to the customer not just a number. Plus, they take a panoramic picture of the vehicle just In case you might think that something happens after you give them your keys. I think that's awesome, it covers the customer and them. I'm pretty sure if something does happens they will make it right. John walked me thru the service side and offered me a refreshment and a quiet place to sit while I waited. Little did John know that I had a precalculus exam the next day. The music makes the atmosphere calming. Whatever you came with on you. It slowly has to slide off of you. An awesome plus, plus. I found myself humming along while studying. When the service was complete John came and got me and we went over the checklist. Big Thanks goes out to team Buccaneers. John informed me what was done, what needed attention now and what could wait until later. That made me feel at ease. John wasn't trying to up sale me anything. He listened to my questions and any concerns and answered them. And if there was something out of his scope. John was humble enough to say so and found someone else that was knowledgeable to assist me. I can go on and on about the service that I received but it would take too long. They really stand by their word to never lose business over price. Service is impeccable. Even though I live well over an hour away. I love making the trek. I'd rather do business with a company that strives each day to be upstanding, integral and truthful. Than one that tries to fast talk you, hide things and do not make good on their promises of what they will do after the purchase is complete just to get a sale. They're friendly and kind. My husband kicks himself for not purchasing his last vehicle from Maus. I don't need a movie theater, gym, catered food etc... All the glamour and Hollywood. That's nice and all. However, I want to know that I can trust you to help me navigate in making a big item purchase and feel confident when you drive off in it and months to a year later that I made the best choice. That's what you get from Maus. I inform all of my friends to check them out. I didn't receive any compensation etc... to write this review. More
by nyree
November 22, 2019
Poorly Been there twice and they can’t find the problem basically telling me to go elsewhere and don’t even try to help pay for it. Offered to sell me a Nis Been there twice and they can’t find the problem basically telling me to go elsewhere and don’t even try to help pay for it. Offered to sell me a Nissan suv. More
by Alruch
November 15, 2019
Great Service Had to take my car in for recall update to computer! John was my service tech and he was great!!! I would highly recommend Maus Nissan. Had to take my car in for recall update to computer! John was my service tech and he was great!!! I would highly recommend Maus Nissan. More
by sarahalangley
Other Employees Tagged: Emma and Paul shuttle drivers were both perfect!
November 15, 2019
Service and Sales Departments John Thorne has been my Service Representative since day one at Maus Nissan, and I wouldn't allow anyone else to touch one of my cars. John Thorne has been my Service Representative since day one at Maus Nissan, and I wouldn't allow anyone else to touch one of my cars. More
by h.flyboy
Other Employees Tagged: Paul DaRocha, Linda Vulcanoff , JD Castle, Sean Ginley, Carrie Poulsen, Dave Rose, Christine Rowland, Keith Walker
November 13, 2019
Great Really liked Mike. John was pleasant as well. Mike Walker and I teased about our name. Everyone I came in contact with appeared to enjoy their job. Really liked Mike. John was pleasant as well. Mike Walker and I teased about our name. Everyone I came in contact with appeared to enjoy their job. More
by wjimjoyce
Other Employees Tagged: Mike Pinero, Aldo Rrethatakaj, Keith Walker
November 11, 2019
Service Everyone is professional. Explains the service that will be done. States about how long it will take to be done. The shuttle service is awesome and wa Everyone is professional. Explains the service that will be done. States about how long it will take to be done. The shuttle service is awesome and was done in a timely manner. More
by Klg
Other Employees Tagged: Demetrios Klindonas, Emma who drives the shuttle
