"Relieved and Happy"
I stopped in about a week ago on business and mentioned my sun roof had started to leak. The owner Jorge Hildago took immediate action and offered to have it looked at.Pretty good for a prominent local owner to tale an interest in a actual customer. Jorge then introduced me to Service Adviser Tony Hernandez who immediately took the time to explain everything his team would do in diagnosing my problem and gave me a loaner at no charge. Over the following week Tony was genuine, honest and timely with his updates and completed the very difficult repair on time and under quote.
So, thank you Jorge and Tony, this was not only my best experience with a car dealer but it will always rank as one of the best customer experiences I have had with any business!
With Great Appreciation,
We stopped in to test drive a CR-V and were planning on going to Subaru after that. I ended up loving the CR-V and decided immediately that was the vehicle I wanted. I wanted to lease and was waiting for the push to buy. It never happened. The salesman didn't pressure me at all. Wilde East Town Honda has the leasing process simplified and pain free. The experience was awesome from the test drive through to the financials. Awesome people, awesome environment, fabulous vehicles. So much so that we came back later in the day and my husband bought a CR-V as well. Highly recommend this dealership. I've bought a lot of vehicles in my lifetime and this was by far the Best experience I've ever had.
"Amazing is an Understatement"
Wilde East Towne Honda was one of the best decisions I made during my car purchasing experience. When I started, I was in a less than ideal situation. Laura Kaleas at Wilde gave me many options with many details. We discussed the pros and cons, and her honesty was obvious through the whole process. I went to the dealership at least three times to talk about options and do multiple test drives before actually making my final decision. When it was time for me to sign the papers, I had no hesitations due to the entire dealership showing support, especially Laura. While I was signing papers (with Brent who is AWESOME!), the owner of the dealership walked by and chatted with me about cars as well as unrelated things. His genuine personality was comforting and encouraging. This experience has made me a forever Honda family member.
"Leticia was excellent in helping me buy a used Honda!"
- Oscar Mireles
I wanted a newer Honda (2013, with low mileage). Leticia Acosta preselected several models to test drive, we handled the finances on-line beforehand and I walked out of the dealership with what I wanted a few hours later. Leticia was honest, patient and answered all my questions.
"Jeremy Martin was wonderful to work with in buying a car!"
We were very happy with our car buying experience here as Jeremy greeted us as soon as we got out of our truck. We told him what we were interested in looking at and he had a car waiting for us to test drive immediately. He also had the next one ready by the time we got back. It made the decision easy, and we were served with kid gloves.
"Wilde Eastowne Honda Rocks"
Professional, courteous,complete information, follow up immediately, punctual, honest and overall wonderful to work with!! I would recommend Wilde Eastowne Honda to anyone looking for a new or used car or for service in their existing car. You won't be disappointed!
"Don Sturkol Exceptional"
I just purchased a Honda Accord Sport from your dealership. I was greeted with exceptional customer service. The entire process was a positive experience in such that I communicated with the General Manager (Jorge Hidalgo) and provided this feedback to him. I have referred several friends already to your dealership over the past several days. I would like to also state that Don Sturkol was an exceptional sales representative. Phil Hogans was also very good. Thank you for a great car purchasing experience!
"Used car purchase at Wilde East Townes Honda. "
All the staff I came into contact with regarding my automobile purchase at Wilde Honda were very friendly and professional. I have already recommended Wilde.
We have bought used from Wilde East the last two years and will continue to so long as people like Jerry Ortega and Jorge Hidalgo are there. We were treated wonderfully, and the entire experience was easy and painless. Highly Recommend!
"Purchase of 2011 Honda Accord"
I met Jorge working on the Chamber of Commerce Board. Todd was very friendly and gave sevice above and beyond what most sales people would do. He actually brought the vehicle to my work to allow me to test drive it. Awesome! All the paperwork was completed and I had the car on the same day I test drove it. Very professional people to work with.