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Jose Cepeda
Jose Cepeda at Universal Hyundai
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Jose Cepeda | Page 2

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.9
251 Reviews
4.9

251 Reviews

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251 Reviews of Jose Cepeda

January 20, 2024

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Employee Rating

Todo bien muy buen trabajo sabe tratar bien a los clientes me enseñó muchos carros todo muy bien More

by ysuarezquiroga
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: darrin diaz

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Jan 21, 2024

Universal Hyundai responded

Thank you! Jose and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 19, 2024

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No good bad service very unprofessional and make you hard time. After I approve for the bank I take my car with me 2 week after More

by Dfigueroa67
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Gomez

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Jan 22, 2024

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

December 01, 2023

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Carlos Morales was excellent listened to what I was interested in and made sure I got what I wanted. The best part was I did not feel pressured or rushed as a woman going alone could be intimidating. I More

by MARTHAORTIZ2208
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

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Dec 03, 2023

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Martha! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 27, 2023

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The guys were courteous and friendly and fast in handling our deal Explain the features of the vehicle in detail More

by SERRANOMON1955
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Yes
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Nov 27, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 22, 2023

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I just purchased a Hyundai Santa Cruz from Universal Hyundai. Eric Ravira was the salesman. He is great to work with! I recommend him and this dealership as they are very professional! More

by geoff engerman
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Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera

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Nov 22, 2023

Universal Hyundai responded

Thanks, Geoff, for sharing about your experience with Eric here at Universal Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 20, 2023

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It was a great experience as it being the first time buying a Hyundai. I like what they have to offer for buying new cars and the maintenances offered. More

by JESSE Ruiz
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Omar Quintana, Carlos

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Nov 21, 2023

Universal Hyundai responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation manager gnava1@universalhyundai.com

November 17, 2023

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Very professional-I would highly recommend-worth the drive from Fernandina -enjoyed working with this dealership More

by JH.WEAVER21
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

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Nov 19, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Please let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 09, 2023

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The best place to buy great customer service the best experience buying a car in a long time More

by MIRIAM.FERRERA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Simo Bassi

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Nov 10, 2023

Universal Hyundai responded

Thank you so much for your wonderful review, Miriam! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2023

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I have had 3 Hyundai's with you, that is indicative of your superior sales and service outstanding qualities. More

by NELEH216
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Cesar Alegre, Ericmelec Rivera, Mustapha Bernannou, John Booth , Luis Arevalo

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Nov 05, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 03, 2023

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We experienced a small hiccup along the way with our new vehicle. The folks at Hyundai made it right and were very supportive and helpful. I couldn’t recommend their sales team more. More

by ERINBOOTS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Hector Riquel, Alexis Ramos, Christopher Johnson , Mario

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Nov 04, 2023

Universal Hyundai responded

Erin, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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