Josef Casares
Josef Casares at Toyota of Rockwall
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Josef Casares | Page 3

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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3.9
64 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

3.9

64 Reviews

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64 Reviews of Josef Casares

June 08, 2022

Dealership Rating
Employee Rating

All the repairs were done by your service team as I was told and in less time Great job More

by Gdennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Wade , James Adams

Jun 08, 2022

Toyota of Rockwall responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

March 23, 2022

Dealership Rating
Employee Rating

I dealt with car salesman Josef Casares and he was very good and very easy to work with. He really met my budget in finding the perfect car for me. More

by Len
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2022

Toyota of Rockwall responded

Len, Thank you for your very kind review. Josef and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

March 02, 2022

Dealership Rating
Employee Rating

Corey, the sales manager is not professional at all and is very disrespectful and he does not have customers in mind when making business decisions. I would not recommend at all, as they (Corey) seems to j More

by kscsimone
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Corey Thomas

Mar 19, 2022

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 20, 2022

Dealership Rating
Employee Rating

Toyota a Rockwall always does a great job there quick and efficient and our car is it is always cleaner than it is when we brought it in More

by Glenmry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Thomas, Lonnie Wade, Mick Schott , James Adams, Justin Hogue, Kyle Rust, Stephanie Sanchez, Bethany Smith

Jan 20, 2022

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 11, 2022

Dealership Rating
Employee Rating

Had a great experience buying a new 2022 Toyota Highlander Platinum from Toyota of Rockwall. Minimal market adjustments when compared to other dealerships in the DFW area. The $ 1,989 Green Light B More

by Hutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith , James Adams

Jan 11, 2022

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jan 12, 2022

Hutch responded

Thank you. Will do!

November 11, 2021

Dealership Rating
Employee Rating

Wonder staff, great sales experience. In today times I could not believe how helpful everyone was. The best car buying experience I have ever experienced. More

by redgardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Brown

Nov 12, 2021

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 10, 2021

Dealership Rating

They did a wonderful job and where very nice and took there time with us More

by tabathacurry84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Corey Thomas, Isai Nieto , James Adams

Nov 10, 2021

Toyota of Rockwall responded

Tabatha, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Toyota of Rockwall!

October 28, 2021

Dealership Rating
Employee Rating

Clean with good used inventory and friendly, knowledgeable and helpful people. Salesman seemed honest too More

by Pete
Friendliness
Recommend Dealer
Yes
Oct 28, 2021

Toyota of Rockwall responded

Thank you, Pete! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

October 14, 2021

Dealership Rating
Employee Rating

Awesome experience well informed sales person Josf cecaras was so nice.very friendly staff.very professional. More

by Shezi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josef and the rest of our team, and we look forward to working with you again.

Oct 15, 2021

Shezi responded

I want to Brag about Josef Carcares who is an amazing sales person.Who went above and beyond to make sure i got all my needs taken care of.That my experiance was free of stress.I will always recommend Josef carcares to all my friends.He is amazing..

September 28, 2021

Dealership Rating
Employee Rating

Was done quick and painless, couldn’t have asked for a better experience Josef Casares was nice and helpful. More

by briceneal93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Thomas

Sep 29, 2021

Toyota of Rockwall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Josef and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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