Tyson McNelly
Tyson McNelly at Envision Toyota of West Covina

Tyson McNelly

Sales Representative

Envision Toyota of West Covina

205 N Citrus St
West Covina, CA 91791

4.3
15 Reviews
4.3

15 Reviews

Write a Review

15 Reviews of Tyson McNelly

June 24, 2026

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Employee Rating

We had the intention of buying a car but had us waiting to sign papers for more than an hour. And kept saying “itll be 10 more minutes” every 10 mins. More

by m_tacadena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 26, 2026

Envision Toyota of West Covina responded

Hello, Customer satisfaction is important to us. We would like the chance to speak with you about your car-buying experience with our Sales Team regarding the wait time you encountered and the customer service you received during your visit. Please reach out to us at your earliest convenience. Thank you, The Team at Envision Toyota of West Covina

June 20, 2026

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Employee Rating

The salesmen, managers and all the finance people were excellent and made the whole experience enjoyable More

by CHRISTOPHER.LARA129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiep Dinh, Frank Yu, John Masoud, Joseph Baeza, Michael Diaz, Tony Dinh, Emilie Becker , Noel was exceptional and made sure we were comfortable and well informed throughout the entire process.

Jun 20, 2026

Envision Toyota of West Covina responded

Thank you for recognizing our team at Envision Toyota of West Covina. We appreciate your feedback and are glad your experience was enjoyable.

June 19, 2026

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Employee Rating

Amazing customer service! Tyson and Carlos Salgado did an amazing job since the moment we arrived, recommending Envison of West Covina to everyone I know. More

by ALVAREZA2418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Salgado

Jun 19, 2026

Envision Toyota of West Covina responded

Thank you for recognizing our team's efforts. We appreciate your recommendation of Envision Toyota of West Covina. Your support means a lot to us.

May 16, 2026

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Employee Rating

The service was excellent and we plan on buying another car from yall very soon! More

by gilbertvargas1953
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 04, 2026

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We went to multiple Toyota dealerships in search of our family car and I have purchased from multiple as well but there was no customer service like the service we received from Tyson, Michael and Isabell More

by BRIANNE.CODEUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Diaz

April 10, 2026

Dealership Rating
Employee Rating

Not helpful , didn’t repair what’s wrong with my vehicle. And it’s been a month and still haven’t contact me with my parts More

by SCOOBYRLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hiep Dinh, Frank Yu, Emilie Becker , Karina Jauregui, Andy Munoz, Jessie Murguia, Fernando Ojeda, Rigo Rangel, Hector Sanchez

March 01, 2026

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Employee Rating

Excellent attention and cordially, well explained what my car needed, Alfredo is the best. Thank you More

by MORAN_MABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Yu, John Masoud , Temo Lucas, Jesus Martinez, Andy Munoz, Jessie Murguia, Fernando Ojeda, Rigo Rangel, Hector Sanchez, Alfredo B

Mar 02, 2026

Envision Toyota of West Covina responded

We appreciate your feedback and are glad our team clarified your car's needs. Thank you for choosing Envision Toyota of West Covina.

February 07, 2026

Dealership Rating
Employee Rating

Envision Toyota in W. Covina, and it’s staff are very helpful. I was fortunate to get a brand new 2026 Rav4 Hybrid Ltd, and it is gorgeous and easier to drive than my 2019 More

by susan.smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2026

Envision Toyota of West Covina responded

We're glad to hear you feel comfortable with your new 2026 RAV4 Hybrid Limited. Our team at Envision Toyota of West Covina appreciates your feedback. Thank you for choosing us for your vehicle needs.

February 03, 2026

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Employee Rating

Tyson was phenomenal to deal with. He made purchasing a vehicle painless. He was straightforward and truly cared what our needs were. Highly recommended! More

by AMBERRIETTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Sanchez

Feb 04, 2026

Envision Toyota of West Covina responded

Thank you for sharing your experience with our team at Envision Toyota of West Covina. We appreciate your recommendation and are glad the vehicle purchase met your needs.

January 25, 2026

Dealership Rating
Employee Rating

Fast and hassle free! Love how quickly they responded and quickly accommodated the request! Will do business again! More

by kathyrina.pham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

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